How to Change the Labels for Tipping Online with Shopify [2024]
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How to Change the Labels for Tipping Online with Shopify

Last modified: December 27, 2023

FAQ
How to Change the Labels for Tipping Online with Shopify
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If you’re accepting tips or donations for your business, you might want to change the label on your website or POS system, which you can do by using a POS app. In this article, we discuss why you might want to change the label and how you can do it easily on your website.

Key Takeaways
1
Changing labels can shift tips to donations, boosting sales and brand reputation.
2
To modify tip labels in Shopify: Log in, navigate to ‘Sales Channels’, then ‘Online Store’, and select ‘Themes’ for label editing.
3
And then access ‘Checkout & Systems’ in ‘Edit Languages’, modify labels, and save changes for immediate effect.
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Why Change the Labels for Tipping on Shopify

There are numerous reasons why you might want to change the labels for tipping on your Shopify website. For one, you might not want to be collecting tips for staff, but rather collecting a donation for a good cause. Numerous businesses do this because there are several benefits to donating to charities. For one, it has been shown to increase sales and average order value.

Another reason why it can be beneficial is that it can help to reduce the returns for products. You will also notice that there is a more positive reputation for your brand. More than four out of five customers believe that brands should do more than make money, and many of them will switch brands if they find one that gives back to a community.

Research has also shown that brands don’t need to support big brands. Local brands, like bakeries and others, can help small local causes. Many large brands also do this by supporting local good causes in physical stores. This is a great way to encourage engagement with charity work and improves the uptake of people offering donations.

Another reason why you might want to change the label is that in some cultures, tipping is not associated with giving money voluntarily to servers. There are other names that are given to this, like ‘Service Charge’. So you might want to change the label in order to allow your customers to understand what you’re asking them to confirm or not.

So How do you Make the Change?

The first thing that you need to do is to decide what you would like to change the labels to. If you want to offer a chance for the customer to subscribe to a good cause, here is a good set for you to try:

Title: Charitable Donations.
Description: Would you like to donate to a good cause.
Custom Label: You can add a custom donation amount.
Update Tip: Save your donation amount
Tip label: Donation

There is also a table available that allows you to make amendments, and you can change these to suit your needs from the ‘Theme’s’ section on your website. There are options to make these changes through Shopify admin or Shopify app. The fields are located on the Checkout & systems page. Here is the list of the table fields:

Section Field Default label
Checkout tips Title Add tip
Description Show your support for the team at {{shop_name}}
Preset label {{tip_percent}}%
Custom label Add a custom tip
Message Thank you, we appreciate it
Update tip Update tip
Checkout order summary Tip label Tip
Checkout field errors Tips invalid tip amount Enter a tip no more than {{amount}}
Steps:

To make these changes, follow these steps.

Step 1 – Log in

The first step is to log into your admin panel.

Step 2 – Sales Channels

Then you need to go to the ‘Sales Channels’, click on ‘Online Store’ and then click on the ‘Themes’ option.

Step 3 – Current Theme

Within the current theme section, you need to click on the option that reads ‘Actions’ and then ‘Edit Languages’.

Step 4 – Checkout & Systems

Click on the ‘Checkout & System’ and then you should scroll down the field that you need to change. Enter in the changes that you would like.

Step 5 – Save

When you’ve made the changes to your labels, you can click on the ‘Save’ option.

Keep Reading

Conclusion: How to Change the Labels for Tipping Online with Shopify

When you take donations on your website, you can change the labels for tipping. Above are the instructions to do this.

FAQs
  • How do I test the new tipping label changes on Shopify?

    After making changes, create a test order to see how the new labels appear during checkout. This ensures everything is displayed correctly and is understandable to customers.

  • Is it possible to have multiple tipping options on Shopify?

    Shopify currently allows for a single tipping or donation option. However, you can customize this option to suit different purposes, like donations or service charges.

  • Are there any legal considerations when changing tipping labels to donations?

    Yes, it’s important to ensure compliance with local laws regarding donations, especially if they are tax-deductible or involve charitable organizations.

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