How to Set Up Tipping Options on Shopify

There are many reasons why you might want to start adding tipping options for your Shopify website and POS. For instance, if you run a restaurant or another catering/hospitality business then you might want to have a tip section so employees can collect a tip.

This can give employees a reason why they should work for you and can help improve morale in your business. Rewarding employees can help you build a better team and can help you keep core staff members who are difficult to replace. Hiring staff members can be very challenging and is often very expensive. Tipping can be useful in keeping staff without adding more costs to your business.

If you want to use an offsite payment gateway, then you should have tested the online tipping experience first. This is because the offsite payment gateway might not recognize the tipping item and therefore reject it. There are ways that you can do this, for instance, you can do test orders or something else.

If you’re having trouble getting the offsite payment to work as expected, then you should contact support for the particular gateway. This could be PayPal, Stripe or Shopify. You might try to change the gateway you use if you’re getting too many errors.

You’re able to create up to three different tipping options. These are a percentage of the order’s subtotal. Or you can offer the customer to tip you a custom amount. The field for the custom amount is automatically created, so you don’t need to worry about this when you create a tipping option on your website.

To set up a tipping option, use these options:

Log into your account using your credentials.

Now you need to go to the ‘Settings’ option in the dashboard and then select the ‘Checkout’ option.

There is a tipping option that is available within this screen and you need to tick the ‘Show’ option. Then under ‘Tip Options’ you can enter a percentage in the ‘Option’ field. You’re able to have three different values.

When you’ve added your values you can click on the ‘Save’ option.