How to Set Up Tipping Options on Shopify [2024]
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How to Set Up Tipping Options on Shopify

Last modified: May 14, 2024

How to Set Up Tipping Options on Shopify
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There are many niches where tips aren’t just welcome, but they form an essential part of the income for the business. For instance, those in hospitality are often reliant on tips to make up the income from lower levels.

Most website owners don’t realize that they can add tipping features to their Shopify website. This can be done for your Shopify website and Shopify POS.

Key Takeaways
1
Tipping on Shopify boosts employee morale and retention, especially in hospitality businesses.
2
Test online tipping with offsite gateways like PayPal or Stripe to ensure compatibility.
3
Set up to three tipping options or custom amounts in Shopify Admin under ‘Settings’ > ‘Checkout’, and then save changes.
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Why Set Up Tipping on Shopify

Setting up tipping options can be a way of making money with Shopify, especially for service-based businesses. That is just one of many reasons why you might want to start adding tipping options for your Shopify website and POS. For instance, if you run a restaurant or another catering/hospitality business then you might want to have a tip section so employees can collect a tip.

This can give employees a reason why they should work for you and can help improve morale in your business. Rewarding employees can help you build a better team and can help you keep core staff members who are difficult to replace. Hiring staff members can be very challenging and is often very expensive. Tipping can be useful in keeping staff without adding more costs to your business.

Using Online Tipping with Offsite Payment Gateways

If you want to use an offsite payment gateway, then you should have tested the online tipping experience first. This is because the offsite payment gateway might not recognize the tipping item and therefore reject it. There are ways that you can do this, for instance, you can do test orders or something else.

If you’re having trouble getting the offsite payment to work as expected, then you should contact support for the particular gateway. This could be PayPal, Stripe or Shopify.

You might try to change the gateway you use if you’re getting too many errors. Additionally, you might want to change the labels for tipping online to make it more clear to customers what they’re paying for.

How to Set Up Tipping Options from your Shopify Admin

You’re able to create up to three different tipping options. These are a percentage of the order’s subtotal. Or you can offer the customer to tip you a custom amount. The field for the custom amount is automatically created, so you don’t need to worry about this when you create a tipping option on your website.

Before setting up tipping options, it’s recommended to set up your store properly, including configuring your payment gateways and product information.

To set up a tipping option, use these options:

Step 1 – Log in

Log into your account using your credentials.

Step 2 – Settings

Now you need to go to the ‘Settings’ option in the dashboard and then select the ‘Checkout’ option.

Step 3 – Tipping

There is a tipping option that is available within this screen and you need to tick the ‘Show’ option. Then under ‘Tip Options’ you can enter a percentage in the ‘Option’ field. You’re able to have three different values.

Step 4 – Save

When you’ve added your values you can click on the ‘Save’ option.

After setting up tipping options, you can view a summary of your finances, including any tips collected. Additionally, you might want to consider taking deposits on Shopify for certain products or services, especially those with a longer lead time or higher upfront cost.

Keep Reading

Conclusion: How to Set Up Tipping Options on Shopify

Above are the steps that you can use to create a tip option for your Shopify website and for your business Shopify POS system.

Tip: read about the best Shopify POS apps

FAQs
  • Is there a way to track the tips received through Shopify?

    Shopify provides comprehensive reporting tools that enable store owners to track and analyze tips received, which is crucial for financial management and understanding customer behavior.

  • How can I encourage customers to leave tips on my Shopify store?

    Encouraging tips on your Shopify store can be achieved by providing excellent service and ensuring the tipping option is clearly visible and easy to use during the checkout process.

  • Is it possible to set a minimum tip amount on Shopify?

    Shopify doesn’t natively support setting a minimum tip amount. However, store owners can explore custom solutions or third-party apps that might offer this functionality.

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