{"id":1414,"date":"2020-02-20T12:15:11","date_gmt":"2020-02-20T12:15:11","guid":{"rendered":"https:\/\/shopthemedetector.com\/blog\/?p=1414"},"modified":"2026-03-29T06:41:16","modified_gmt":"2026-03-29T06:41:16","slug":"how-to-pause-or-close-a-shopify-store","status":"publish","type":"post","link":"https:\/\/shopthemedetector.com\/blog\/how-to-pause-or-close-a-shopify-store\/","title":{"rendered":"How to Pause (or Close) a Shopify Store?"},"content":{"rendered":"<p>Sometimes it happens, even to online shops, where a business owner needs to close or put his store on pause. It isn\u2019t always about the status of the company. Businesses don\u2019t only close or come to a halt because of financial problems. Even if a business is doing well perhaps the business owner has to relocate or they are having personal issues or other important matters are taking a lot of their time and energy that they can not run a business and take care of other things. So if you need to close or put your Shopify business on hold, don\u2019t worry the process isn\u2019t very difficult. Continue reading to find out how to complete the process.<br \/>\n<div class=\"key-takeaways\"><div class=\"takeaways-title h2\">Key Takeaways<\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">1<\/div><div class=\"takeaway-text\">Pausing a Shopify store disables checkout, but customers can still view products and the site.<\/div><\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">2<\/div><div class=\"takeaway-text\">Store owners can hide the \u201cadd to cart\u201d button and product prices to avoid customer confusion.<\/div><\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">3<\/div><div class=\"takeaway-text\">Closing or pausing the store doesn\u2019t imply financial problems; personal issues or relocation are common reasons.<\/div><\/div><\/div><\/p>\n<h2 id=\"row1\">How Can I Pause My Shopify Store?<\/h2>\n<p>To pause your store is pretty simple.<\/p>\n<ul>\n<li>Login to your Shopify admin panel as the account owner<\/li>\n<li>Click on setting and then click account<\/li>\n<li>Go to the \u201cstore status section\u201d where you will find \u201cPause your store\u201d, click on \u201cpause store\u201d<\/li>\n<li>Once you do this a dialogue box will be displayed and explain what will happen when your store is paused<\/li>\n<li>If you agree with everything that is written choose accept and select pause the store (if you do not agree click cancel)<\/li>\n<\/ul>\n<p>Here\u2019s what happens when your store is paused. Your Shopify shop will stay active but the checkout will not work so your customers can see your products and site but they can not buy anything. You have the option of hiding the \u201cadd to cart\u201d button and the product prices by customizing your theme. We recommend doing this to avoid any confusion from your customers.<\/p>\n<p>Pausing your store can be a useful option if you need time to make changes or updates, such as creating a done-for-you store or using a name generator to rebrand. It can also give you a chance to familiarize yourself with key Shopify terms and the store setup process if you\u2019re new to the platform.<\/p>\n<h2 id=\"row2\">How Can I Close my Shopify Store?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1418\" src=\"https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/02\/close.jpg\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" srcset=\"https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/02\/close.jpg 1280w, https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/02\/close-300x169.jpg 300w, https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/02\/close-768x432.jpg 768w, https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/02\/close-1024x576.jpg 1024w\" alt=\"\" width=\"1280\" height=\"720\" \/><\/p>\n<p>If you want to close your store, this is also pretty simple, just follow these steps.<\/p>\n<ul>\n<li>Login to your Shopify admin panel as the account owner<\/li>\n<li>Click setting then you will see either Plan and Permissions or Account (click whichever you see)<\/li>\n<li>In the Store Status section click \u201csell or close store\u201d then choose close store<\/li>\n<li>Enter your password<\/li>\n<li>Choose a reason from the drop down menu and click Close store<\/li>\n<\/ul>\n<p>If you decide within 30 days of closing your store that you want to re-open it, Shopify guarantees that all of your store\u2019s data and configuration will still be there.<\/p>\n<p>For those just starting out, it\u2019s worth considering getting a free Shopify account to test the platform before committing to a paid plan. Additionally, you can change the store\u2019s default currency to match your preferred currency if needed.<\/p>\n<p>With the platform\u2019s user-friendly interface and comprehensive features, it\u2019s possible to have a quick time <a href=\"https:\/\/shopthemedetector.com\/blog\/shopify-store-settings-pages-and-admin-set-up\/\">setting up your store<\/a>, from a few hours to a couple of days for those with little to no experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes it happens, even to online shops, where a business owner needs to close or put his store on pause. It isn\u2019t always about the status of the company. Businesses\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"%%title%% %%page%% [year]","_yoast_wpseo_metadesc":"Discover the ins and outs of pausing or closing your Shopify store for a smooth process. Learn the steps and tips...","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-1414","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-shopify-store-set-up"},"acf":{"breadcrumbs":[{"postpage":[46912]}],"conclusion":"<h2>Understanding the Pause and Build Plan<\/h2>\r\n<h3>Eligibility and Restrictions<\/h3>\r\nPausing a Shopify store is an option available to store owners who have been on a paid plan for at least 60 days post-trial. However, it's essential to note that merchants with active Shopify Capital and Plus merchants are not eligible for this plan.\r\n\r\nIf you're on a legacy plan, be prepared to lose it upon reactivation. The Pause and Build plan is a monthly term only, and any outstanding invoices must be settled before transitioning.\r\n<h3>Features and Limitations<\/h3>\r\nWhile on the Pause and Build plan, the storefront remains visible to customers, but the checkout functionality is disabled. Store owners can still access the admin panel, make edits to products, themes, and pages.\r\n\r\nBasic-tier reports and refunds are accessible, and Shopify Shipping labels can be purchased if the order was created and eligible before pausing the store. However, features like online store checkout, converting draft orders to real orders, and discounts are not available.\r\n<h3>Transitioning to the Pause and Build Plan<\/h3>\r\nBefore switching, ensure that app billing will not be paused, and you may need to remove each app to avoid being billed. It's also advisable to hide product prices and disable the add to cart button to avoid customer confusion during the pause period.\r\n<h3>Key Considerations Before Pausing Your Store<\/h3>\r\nBefore jumping onto the Pause and Build plan, several considerations ensure a smooth transition. Shopify Plus stores are not eligible for this plan. Uninstalling third-party apps is a prerequisite to avoid functionality issues.\r\n\r\nIf there\u2019s an active Shopify Capital, pausing the store can impact the remaining advances. Being informed and prepared ensures that pausing the store doesn\u2019t lead to unexpected surprises, keeping the business\u2019s integrity intact.\r\n\r\n&nbsp;\r\n<h2>Optimizing Customer Experience During a Pause<\/h2>\r\n<h3>Storefront Adjustments<\/h3>\r\nWhile on the Pause and Build plan, it\u2019s advisable to make adjustments to the storefront to avoid customer confusion since the checkout is inactive. Options include hiding product prices and disabling the add-to-cart button.\r\n<h3>Website Updates<\/h3>\r\nConsider adding a sticky banner or updating the homepage to inform visitors about the temporary closure. Enable password protection if you prefer to restrict access to the storefront entirely.\r\n\r\nCustomizing the password page or using page-building apps from the Shopify App Store can enhance the appearance and convey the message effectively.\r\n<h3>Email and Social Media Engagement<\/h3>\r\nSending emails to subscribers and utilizing social media are effective ways to keep customers informed. Share updates,\u00a0 upcoming changes, and encourage them to stay connected for future announcements. Transparency during the pause period helps maintain trust and engagement.\r\n<h3>Reactivating Your Store<\/h3>\r\nTo resume sales, store owners need to select a new plan that suits their needs. This doesn\u2019t necessarily have to be the previous plan used before the pause. After choosing and starting the new plan, all store functionalities, including the checkout, are restored, and sales can continue.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2>Conclusion: How to Pause (or Close) a Shopify Store?<\/h2>\r\nThat's it, you can now successfully close or pause your Shopify store. However, there is one thing to note. When you are about to pause or close your store you will receive an invoice from Shopify for any remaining payments that are pending on your account. If you do not have any payments pending against your account you will not see this invoice.","repeater":null,"filter":false,"attach_to_post":"","author_bio":false,"custom_author_bio":false,"author_bio_name":"","author_bio_info":"","_meta_excerpt_title":"","meta_excerpt":"","trust_signals":{"expert_reviewed":true,"items_tested":""},"key_statistics":null,"key_takeaways":{"takeaways_items":null},"required_subtopics":null,"context_block":{"context_heading":"","context_excerpt":"","context_content":""},"methodology":{"methodology_heading":"","methodology_content":""},"comparison_table":"","mid_content_cta":{"cta_text":"","cta_button_text":"","cta_link":""}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Pause (or Close) a Shopify Store? 2026<\/title>\n<meta name=\"description\" content=\"Discover the ins and outs of pausing or closing your Shopify store for a smooth process. 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