Customers like to know that they can contact you if they have any questions, problems or want to have some advice. Therefore, they want you to add your contact details to your website. All Shopify themes have an option that allows for a quick built-in contact form to be added to any store.<\/p>\n
These are fairly easy to add to a \u2018Contact\u2019 page. And on these pages you can add other information like email addresses, physical addresses, telephone numbers, social media accounts and more. You can also have a live chat function added to your website, but this is different to your contact information.<\/p>\n
To create a \u2018Contact\u2019 page with all the important information, follow these instructions.<\/p>\n
The first step is to login to your Shopify admin page.<\/p>\n
Now you need to create a new page by going to \u2018Online Store\u2019 and then \u2018Pages\u2019. On this menu, you should find and click on the option that says \u2018Add Page\u2019.<\/p>\n
Give your page a title, like \u2018Contact Us\u2019 or \u2018Speak to us\u2019.<\/p>\n
Now you can add your contact information. You can make certain aspects of the contact information interactive. For instance, you could have a Facebook and Twitter button that takes the visitor directly to your product\/business page on the respective social media channels.<\/p>\n
For the email address, it is best that you don\u2019t add your email address in the clear like your-name@example.com. This is often scraped by bots for use in spamming campaigns. Instead, you want to have a generic title like \u2018Email Our Support Team\u2019 and then use a link creator to add in this code:<\/p>\n
Mailto:your-name@example.com<\/p>\n
Replacing the your-name@example.com with your email address. This is harder for bots to scrape.<\/p>\n
Now you should add the contact form. This can be done by simply changing the template of the page from page to page.contact. This will automatically add a contact form to your website.<\/p>\n
Consider adding an FAQ section to the contact page, as it can help customers find answers to common queries quickly, potentially reducing the number of support inquiries.<\/p>\n
When you\u2019ve made all the changes that you need to, you can publish the page. Don\u2019t worry about SEO for the contact us page. You\u2019ll want more to also incorporate gift card options on the contact page. This not only provides an additional purchasing option for customers but also serves as a convenient way for them to inquire about gift card availability, balance checks, or redemption processes.<\/p>\n
It is one thing to have the contact page, but customers need to be able to find it. You need to make sure that you add the page to at least one menu. However, it is often best practice to add the page to the top, header menu and the footer menu.<\/p>\n","protected":false},"excerpt":{"rendered":"
Customers like to know that they can contact you if they have any questions, problems or want to have some advice. Therefore, they want you to add your contact details\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"%%title%% %%page%% [year]","_yoast_wpseo_metadesc":"Discover how to add contact information on Shopify with ease. Our guide provides step-by-step instructions for a seamless setup\u2026","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-2579","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-shopify-store-set-up"},"acf":{"breadcrumbs":[{"postpage":[46912]}],"conclusion":"