{"id":2829,"date":"2020-08-24T20:19:03","date_gmt":"2020-08-24T20:19:03","guid":{"rendered":"https:\/\/shopthemedetector.com\/blog\/?p=2829"},"modified":"2026-04-12T15:05:20","modified_gmt":"2026-04-12T15:05:20","slug":"why-is-my-shopify-store-not-converting","status":"publish","type":"post","link":"https:\/\/shopthemedetector.com\/blog\/why-is-my-shopify-store-not-converting\/","title":{"rendered":"Why Is My Shopify Store Not Converting?"},"content":{"rendered":"

Many first-time business owners think that they will build a website and people will instantly buy off the store. Unfortunately, this is not the case. There are millions of websites created every year, and many of them will cease to exist within two or three years. This is often due to a lack of conversions, which can stem from various factors including poor traffic, ineffective marketing, or a suboptimal user experience. Some stores may even experience a sales slump after an initial period of success.<\/p>\n

If you\u2019re in that position and want to know why your Shopify store is not converting, then check out these possible reasons below.<\/p>\n

Key Takeaways<\/div>
1<\/div>
For Shopify stores with under 100 daily visitors, prioritize SEO and social media for better conversions.<\/div><\/div>
2<\/div>
For adequate traffic in Shopify stores, focus on site speed and expected shipping costs for improved conversion rates.<\/div><\/div>
3<\/div>
Boost conversions and customer confidence by building trust with badges, reviews, and live chat.<\/div><\/div><\/div>\n

Firstly, Do You Know Your Traffic Numbers?<\/h2>\n

The first thing to consider is whether or not you have the right levels of traffic for high enough conversions. The average conversion level for a website is between 1-2%. Some good websites can achieve conversions of about 5%, but this isn\u2019t a significant improvement.<\/p>\n

So, if you don\u2019t have more than 100 visitors to your store per day, then you\u2019re unlikely to get more than 1 sale a day. Understanding the relationship between your traffic and the sales you make in a day is crucial for setting realistic expectations and goals for your business operations.<\/p>\n

If you\u2019re getting just 10 visitors a day to your website, then it will be looking at two to four sales per month. To quicken your first sale, focus on increasing your traffic through various marketing strategies.<\/p>\n

If this is the case, and your traffic is too low, then you need to consider better marketing. Using a good SEO app and some good social media tactics are your best option.<\/p>\n

If You Have The Traffic<\/h2>\n

If you have the traffic and your conversion rates are low (less than 2%) then you should be looking at ways to improve your traffic. There are numerous reasons why people don\u2019t buy from a brand. And these are the problems you should be looking at resolving first. So, lets look at some of those options.<\/p>\n

1. Site Speed<\/h3>\n

First of all, check your site\u2019s speed. For every second it takes your website to load, you\u2019ll lose about 7% of your revenue. Half of websites take between 6 and 10 seconds to load and a third take more than 10 seconds. Only 15% of websites take less than 5 seconds to load. So, first ensure that your website\u2019s speed is optimized. An unavailable store due to slow loading times can significantly impact your conversion rates.<\/p>\n

\u00a0<\/p>\n

2. Shipping<\/h3>\n

One of the main reasons why customers abandon carts is because they had unexpected shipping costs. You can offer free shipping over a certain amount and have a shipping bar installed onto your shop. Or you can offer different shipping options that range in a fast, but more expensive option to a free but slower option.<\/p>\n

3. Trust<\/h3>\n

Trust is measured in several ways for the audience and there are options for improving trust. Having trust badges added to your store is one option. Another is to have reviews added to your store, if you\u2019re dropshipping and using Oberlo (now Spocket) and\/or AliExpress, you can import reviews from the sellers easily. Another factor that helps improve trust is live chat.<\/p>\n

A missing or unclear Shopify returns policy<\/a> is one of the top reasons customers abandon carts.<\/p>\n

4. Design<\/h3>\n

A simple change of your design can improve conversions. You can change the position of a call-to-action button, its color or the text and you might find you have more orders. There are A\/B test apps that can help you test what designs work best.<\/p>\n

5. Price<\/h3>\n

Be sure that you\u2019re not pricing yourself out of the market. This is really the last thing to consider as shoppers are willing to pay a little extra for good service and speedy delivery. However, if you\u2019re charging 50% more than your competitors, you might be pricing yourself out of the market.<\/p>\n","protected":false},"excerpt":{"rendered":"

Many first-time business owners think that they will build a website and people will instantly buy off the store. Unfortunately, this is not the case. There are millions of websites\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"%%title%% %%page%% [year]","_yoast_wpseo_metadesc":"Discover why your Shopify store may not be converting. Explore key factors affecting sales and learn how to boost performance. Find out...","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-2829","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-shopify-store-set-up"},"acf":{"breadcrumbs":[{"postpage":[26651]}],"conclusion":"

Conclusion: Why Is My Shopify Store Not Converting?<\/h2>\r\nThere are numerous reasons why your Shopify store might not be converting. You just have to logically think about why that might be the case. To help you, why not use a screen recorder to monitor customer journeys to find out their exit points and what might be disrupting the purchasing journey.","repeater":null,"filter":false,"attach_to_post":[541],"author_bio":false,"custom_author_bio":false,"author_bio_name":"","author_bio_info":"","_meta_excerpt_title":"","meta_excerpt":"","trust_signals":{"expert_reviewed":true,"items_tested":""},"key_statistics":null,"key_takeaways":{"takeaways_items":null},"required_subtopics":null,"context_block":{"context_heading":"","context_excerpt":"","context_content":""},"methodology":{"methodology_heading":"","methodology_content":""},"comparison_table":"","mid_content_cta":{"cta_text":"","cta_button_text":"","cta_link":""}},"yoast_head":"\nWhy Is My Shopify Store Not Converting? 2026<\/title>\n<meta name=\"description\" content=\"Discover why your Shopify store may not be converting. Explore key factors affecting sales and learn how to boost performance. 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