{"id":3076,"date":"2020-09-27T23:01:49","date_gmt":"2020-09-27T23:01:49","guid":{"rendered":"https:\/\/shopthemedetector.com\/blog\/?p=3076"},"modified":"2026-02-09T12:52:04","modified_gmt":"2026-02-09T12:52:04","slug":"shopify-feedback-apps","status":"publish","type":"post","link":"https:\/\/shopthemedetector.com\/blog\/shopify-feedback-apps\/","title":{"rendered":"9 Best Shopify Feedback Apps - 2026"},"content":{"rendered":"

Feedback is a very important part of running a business. Without it, you can\u2019t make improvements to your website, business operations, products, and more that can help you improve store conversions. To help you collect feedback, you can use some of the many Shopify apps available.<\/p>\n

What Can Shopify Feedback Apps Do?<\/h2>\n

Shopify feedback apps can work in numerous ways. They can ask the customer for some feedback in a popup. This can be displayed after the customer has made a transaction on your website, has visited a specific page, or is about to exit.<\/p>\n

Alternatively, you can have feedback collected via emails\/SMS sent from an app to your customers. This can include an inbuilt survey that asks the customers for their thoughts or directs them to an online survey.<\/p>\n

Some feedback apps will offer customers a reward for giving their opinions. This can be a great way to encourage engagement with audiences and improve the quality and volume of feedback you get. The more feedback you collect, the greater the accuracy of your findings, and this can lead to better business decisions.<\/p>\n

The choice of what style you have is up to you. The choice depends on several factors, including how you want to interact with your customers. You should also make sure that your Shopify feedback app is GDPR-compliant, as you\u2019ll be handling customer information, this is a vital component.<\/p>\n

Feedback apps are perfect for improving sales. A good set of reviews can increase sales. About 93% of customers will want to read reviews before making a purchase. This isn\u2019t just about reviews of products either, customers want to know what delivery is like, your customer service, and even how you process refunds. Reviews detailing this information can make a significant difference to your sales.<\/p>\n

You might also be interested to know that a solid five-star rating isn\u2019t always the best. Customers find this fake. So they\u2019re looking to buy from companies that have a 4.5-star rating, rather than 5 stars.<\/p>\n

Key Takeaways<\/div>
1<\/div>
Shopify Feedback apps are crucial for enhancing website and business operations, leading to improved store conversions.<\/div><\/div>
2<\/div>
These apps can collect feedback through popups, emails, or SMS, often including surveys.<\/div><\/div>
3<\/div>
Shopify Feedback apps aid in sales improvement, as around 93% of customers read reviews before purchasing.<\/div><\/div><\/div>\n

9 Best Shopify Feedback Apps 2026 - Here\u2019s Our Top Choices:<\/h2>\n","protected":false},"excerpt":{"rendered":"

Feedback is a very important part of running a business. Without it, you can\u2019t make improvements to your website, business operations, products, and more that can help you improve store\u2026<\/p>\n","protected":false},"author":3,"featured_media":35729,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Get the information you need to improve your business and discover marketable content with these Shopify feedback apps.","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[3],"tags":[],"class_list":{"0":"post-3076","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-shopify-apps"},"acf":{"breadcrumbs":[{"postpage":[10386]}],"conclusion":"

Enhancing Customer Engagement through Feedback<\/h2>\r\n

Understanding Customer Needs<\/h3>\r\nFeedback apps play a crucial role in understanding customer needs.\r\n\r\nThey provide valuable insights into what customers like or dislike about your products or services.\r\n\r\nThis information is vital for making informed decisions and tailoring your offerings to meet customer expectations.\r\n

Improving Product Quality<\/h3>\r\nRegular feedback helps in identifying any issues with your products.\r\n\r\nBy addressing these issues promptly, you can improve product quality, which in turn enhances customer satisfaction and loyalty.\r\n

Building Stronger Customer Relationships<\/h3>\r\nFeedback apps facilitate direct communication with customers, allowing you to address their concerns and show that you value their opinions.\r\n\r\nThis engagement helps in building stronger, more personal relationships with your customers.\r\n

Optimizing Feedback Collection with Shopify Feedback Apps<\/h2>\r\n

Choosing the Right Feedback Tool<\/h3>\r\nSelecting the right feedback app for your Shopify store is crucial.\r\n\r\nConsider factors like ease of use, customization options, and the ability to analyze feedback effectively.\r\n\r\nThe right tool should align with your business needs and goals.\r\n

Encouraging Customer Participation<\/h3>\r\nEncourage your customers to provide feedback by making the process simple and intuitive.\r\n\r\nOffering incentives or making it part of the post-purchase experience can increase participation rates.\r\n

Analyzing Feedback for Actionable Insights<\/h3>\r\nCollecting feedback is only the first step.\r\n\r\nAnalyzing this feedback to gain actionable insights is crucial for improving your business.\r\n\r\nLook for trends and common themes in the feedback to identify areas for improvement.\r\n

Conclusion: 9 Best Shopify Feedback Apps<\/h2>\r\nFeedback is an important part of building your website and brand. Use these Shopify Feedback apps to collect feedback, reviews, and more for your store to improve your success and grow your brand. Which of the apps will you choose to install?\r\n\r\nIf you liked these Shopify review apps<\/a>, you might also like testimonial apps<\/a> or trust badge apps<\/a>. Or browse some of the best Shopify apps<\/a>.","repeater":[{"regular_list_post":false,"what_header":false,"title":"Popup","app_subtitle":"","image":3078,"review":"This app isn\u2019t the most versatile Shopify app. However, it does have some wonderful features that make it a great choice when you\u2019re looking to collect feedback or want to host an exit-intent popup. The setup for the app is really simple. Just install the app, design a popup and place the code on the page you want the popup to display on. There are numerous messages that can be added to any popup, including collecting feedback.\r\n\r\nYou can also have the popup display on your website with different behaviors. For instance, you can have a popup activate as soon as a customer lands on a specific page. This can include landing on a custom thank you page, which would be a great place to promote a feedback form for those who\u2019ve just made a purchase.\r\n\r\nYou can hide the \u2018close\u2019 button on the popups. This encourages more visitors to engage with your popup. You can also support any language, so if you\u2019re running a multilingual website, then you can use this app without any issues.\r\n

Popup Highlights:<\/h3>\r\n
    \r\n \t
  • An easy to use popup app for your Shopify store that can collect feedback from your website visitors.<\/li>\r\n \t
  • The popup designs are responsive, so they can be displayed and activated on any device.<\/li>\r\n \t
  • Choose your popup to activate on any page on your website, customizing the popup to the specific need of that page.<\/li>\r\n \t
  • Collect visitor emails with a popup that can display based on numerous behaviors on your site, including exit-intent or landing on a specific page.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/powr-popup?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Free NPS Survey Feedback Poll","app_subtitle":"","image":3079,"review":"This app allows you to get feedback from customers by asking them to complete a survey immediately after they\u2019ve made a purchase on your website. This information can be used then to improve the customers\u2019 experience on your website. This can help you maximize conversions and improve revenues for your store.\r\n\r\nThe app allows you to customize your survey questions. Or you can use default ones that are listed on the app. You can then log all results from the survey on your website or export the feedback for analysis later.\r\n\r\nSurveys are branded with your own branding, therefore, the customer doesn\u2019t see any of the app\u2019s imagery or information. And when you get a survey you will get an email notification. For help there\u2019s also a database of information, tips and help for you to maximize the results of your website.\r\n\r\nThis app is also fully compliant with GDPR regulations, keeping you protected and reassuring audiences that their data is safe.\r\n

    Free NPS Survey Feedback Poll Highlights:<\/h3>\r\n
      \r\n \t
    • Get customers to complete a survey as soon as they\u2019ve completed a transaction.<\/li>\r\n \t
    • Track the results of surveys so you can see how customers feel about you in real-time.<\/li>\r\n \t
    • Export survey results to share with co-workers.<\/li>\r\n \t
    • Brand the surveys and customize them to exactly how you want them to be.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/post-purchase-survey?ref=x2click","affiliate":"yes","button_text":"","paid":false,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Survey & Poll | Feedback Forms","app_subtitle":"","image":3080,"review":"Collect the information you need to get better results in the future with this app that allows you to add a survey or a poll to anywhere you like on your Shopify store. Or you can send them the request for the survey in an email, that allows you to ask a question about their experience on your store and whether they like your product. This app also allows you to add a feedback form through the Shopify POS to ask customers who are interacting face-to-face at your physical stores about their experiences.\r\n\r\n[std_btn name=\"Try POS\" link=\"https:\/\/shopthemedetector.com\/blog\/offer\/shopify-pos-2\/\"]\r\n\r\nAll surveys or polls can be edited using the powerful POWR editor. Any survey question can have several different formats. You can have dropdown, multiple choice, checkboxes, optional input, required input and more. When the data has been collected by your team or on your website, you can then have the information collected within the inbuilt dashboard and the reports that can be exported for ease of reading or to be shared with others in your company.\r\n\r\nTo help you see the results of the survey, when you get started you might want to see the results as they come in. This app allows you to set up numerous email addresses to receive a notification of a new entry.\r\n

      Survey & Poll | Feedback Forms Highlights:<\/h3>\r\n
        \r\n \t
      • You can limit submissions for your surveys and polls so users can only complete them once.<\/li>\r\n \t
      • Get notifications when a customer completes a feedback form.<\/li>\r\n \t
      • Send automatic follow-up emails and autoresponders to customers who\u2019ve completed a survey.<\/li>\r\n \t
      • Can hide\/show questions depending on previous survey or poll responses.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/powr-survey?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Reputon Customer Reviews App","app_subtitle":"","image":3081,"review":"Customers like to know the reputation of your store before they make a purchasing decision. If you have a bad reputation online, or worse, no reputation, then you can lose trust and custom with your audience. That is why you need to have an app like this one that can help you get the reviews to all the major review sites.\r\n\r\nThis app will send customers a survey to their email once they\u2019ve received a product from you. If the customer is compliant, you can then redirect them to a review site of your choosing. This can include all the top review pages such as Yelp, Google reviews, Trust Pilot, Facebook, Feefo and more. You can send customers to several review sites and choose which are the most important for your brand.\r\n\r\nIf customers have indicated that they\u2019ve been unhappy with the service they\u2019ve got from you, they can be directed to contact you directly. Therefore, they can be offered better customer service and your reputation can be saved.\r\n\r\nThe app has several features to make it more effective. For example, all emails can be designed, have trigger conditions setup and automated to your specific needs. And you can add numerous review sites that the customer can be sent to.\r\n

        Reputon Customer Reviews App Highlights:<\/h3>\r\n
          \r\n \t
        • Improve your reputation on all the major review sites across the internet.<\/li>\r\n \t
        • Avoid bad reviews by redirecting these customers to communicate directly with you.<\/li>\r\n \t
        • Automate the entire feedback collection process.<\/li>\r\n \t
        • Signal which review sites you want to prioritize.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/reputon-store-reviews?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"VITALS | 40+ apps in one","app_subtitle":"","image":3083,"review":"Vitals is a collection of more than 40 apps that can help you take your website to the next level. One of the important aspects is that it is a review app. It can collect reviews directly from customers after they\u2019ve bought a product from you. Or you can import reviews directly from AliExpress, perfect for those dropshipping and looking to get a site that looks active and busy already.\r\n\r\nThe app has lots of other features as well that can really help you. For instance there are live chat features, a \u2018frequently bought together\u2019 function and a wheel of fortune to help with gamification and keeping customers on your site.\r\n\r\nThe SEO features of Vitals is also great. You can get your site to rank highly thanks to the many features of this app collection.\r\n

          Vitals Highlights:<\/h3>\r\n
            \r\n \t
          • More than 40 functions included within one app collection helping you to build a better website.<\/li>\r\n \t
          • Offer discount, freebies and other stuff to engage customers.<\/li>\r\n \t
          • Use Facebook live chat to talk directly to customers and improve customer service.<\/li>\r\n \t
          • Collect, import and display reviews to tell visitors how great your products are.<\/li>\r\n<\/ul>","link":"https:\/\/shopthemedetector.com\/blog\/offer\/vitals\/","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Feedback Rebates","app_subtitle":"","image":3084,"review":"When it comes to review collection, you can use the lure of a partial refund to collect more reviews faster. This app works by sending the customer an email after they\u2019ve made a purchase offering them a partial refund if they click on a link. The link can have a deadline which, if passed, exempts the customer from receiving the discount.\r\n\r\nThe app works really well and can help to increase sales and create reviews for your site. It also acts as a trust indicator for your website. All reviews can be displayed on your product and collection pages.\r\n\r\nThe developers for this website have stated that none of their customers have ever spent a penny over the rebate offers. So, as long as you have the right price for your products, you can really make a lot of profit with this app. And not all customers accept the rebate either.\r\n

            Feedback Rebates Highlights:<\/h3>\r\n
              \r\n \t
            • Sends customers an email that allows them to collect a rebate if they leave a review.<\/li>\r\n \t
            • Set an expiry date for the email.<\/li>\r\n \t
            • Reviews can be displayed on your product and collection pages.<\/li>\r\n \t
            • Can collect all reviews onto one page.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/feedback-rebates?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Zigpoll \u2011 Survey & Form Popup","app_subtitle":"","image":3086,"review":"Zigpoll allows you to quickly communicate with customers so you can collect their feedback about your business from products to store design. This allows you to make informed business decisions that can be used to make changes to help you convert more customers.\r\n\r\nYou can embed the polls and surveys onto any page and the look of the surveys can be customized so they can seamlessly integrated into your website. There are also multiple input types from multiple choice to long text answers. This allows you to collect all kinds of data for your research.\r\n\r\nWhen a poll is completed, the information can immediately be seen.\r\n

              Zigpoll \u2011 Survey & Form Popup Highlights:<\/h3>\r\n
                \r\n \t
              • Numerous input types that can be used on your website\u2019s surveys.<\/li>\r\n \t
              • Add surveys to any page.<\/li>\r\n \t
              • Information immediately available.<\/li>\r\n \t
              • The look of the survey can be customized with ease.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/zigpoll?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Okendo: Product Reviews & UGC","app_subtitle":"","image":3087,"review":"Built specifically for high-traffic and performance Shopify eCommerce stores, this app allows you to capture and showcase reviews and feedback from customers. It has lots of features that help you improve your social proof including photo\/video reviews, Q&A sections and more.\r\n\r\nThe app allows you to send review requests via email and display any reviews on your website. These can be placed at strategic places throughout the website to help improve conversion rates.\r\n

                Okendo: Product Reviews & UGC Highlights:<\/h3>\r\n
                  \r\n \t
                • Built for sites with lots of traffic.<\/li>\r\n \t
                • Can host photo and video reviews for your website.<\/li>\r\n \t
                • Add review content anywhere on your website to help with sales.<\/li>\r\n \t
                • Easy to use and displays perfectly on your website.<\/li>\r\n<\/ul>","link":"https:\/\/apps.shopify.com\/okendo-reviews?ref=x2click","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false},{"regular_list_post":false,"what_header":false,"title":"Testimonial Master","app_subtitle":"","image":8933,"review":"The testimonials on your website are vital. They help you to build trust with your audience and can help you to improve the average order value that is made on your website. The app is great for showcasing your website\u2019s reviews to new customers.\r\n\r\nThere are numerous sliders, layouts and color themes. You can also upload images to showcase your testimonials in a new way.\r\n\r\nIt takes just one click to install the app. After this, it takes just 30 seconds to set up. Detailed customization takes about 2-3 minutes.\r\n

                  Testimonials Master Highlights:<\/h3>\r\n
                    \r\n \t
                  • Installs in just a couple of minutes.<\/li>\r\n \t
                  • Displays your reviews to build trust.<\/li>\r\n \t
                  • Improve your AOV.<\/li>\r\n \t
                  • Add more value to your website and improve ranking.<\/li>\r\n<\/ul>","link":"https:\/\/shopthemedetector.com\/blog\/offer\/testimonial-master\/","affiliate":"yes","button_text":"","paid":true,"remove_nofollow":false,"paid_listing":false,"paid_listing_info":"","not_available":false}],"filter":true,"attach_to_post":"","author_bio":false,"custom_author_bio":false,"author_bio_name":"","author_bio_info":"","_meta_excerpt_title":"","meta_excerpt":"","trust_signals":{"expert_reviewed":true,"items_tested":""},"key_statistics":null,"key_takeaways":{"takeaways_items":null},"required_subtopics":null,"context_block":{"context_heading":"","context_excerpt":"","context_content":""},"methodology":{"methodology_heading":"","methodology_content":""},"comparison_table":"","mid_content_cta":{"cta_text":"","cta_button_text":"","cta_link":""}},"yoast_head":"\n9 Best Shopify Feedback Apps - 2026<\/title>\n<meta name=\"description\" content=\"Get the information you need to improve your business and discover marketable content with these Shopify feedback apps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shopthemedetector.com\/blog\/shopify-feedback-apps\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"9 Best Shopify Feedback Apps - 2026\" \/>\n<meta property=\"og:description\" content=\"Get the information you need to improve your business and discover marketable content with these Shopify feedback apps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shopthemedetector.com\/blog\/shopify-feedback-apps\/\" \/>\n<meta property=\"og:site_name\" content=\"Shopify Theme Detector\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-27T23:01:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-09T12:52:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/shopthemedetector.com\/blog\/wp-content\/uploads\/2020\/09\/Best-Shopify-Feedback-Apps.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"730\" \/>\n\t<meta property=\"og:image:height\" content=\"478\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Avi Klein\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/shopthemedetector.com\/blog\/shopify-feedback-apps\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/shopthemedetector.com\/blog\/shopify-feedback-apps\/\"},\"author\":{\"name\":\"Avi Klein\",\"@id\":\"https:\/\/shopthemedetector.com\/blog\/#\/schema\/person\/92ad6961d93dc3870969e8cc0219d607\"},\"headline\":\"9 Best Shopify Feedback Apps - 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