{"id":3210,"date":"2020-11-01T10:49:37","date_gmt":"2020-11-01T10:49:37","guid":{"rendered":"https:\/\/shopthemedetector.com\/blog\/?p=3210"},"modified":"2026-03-29T09:28:54","modified_gmt":"2026-03-29T09:28:54","slug":"add-order-status-url-to-email-templates-on-shopify","status":"publish","type":"post","link":"https:\/\/shopthemedetector.com\/blog\/add-order-status-url-to-email-templates-on-shopify\/","title":{"rendered":"Manually Add the Order Status URL to your Email Templates on Shopify"},"content":{"rendered":"

Customers always want to know where their order currently is. And to help you solve this problem and to stop customers continuously chasing orders, you can have an order tracking app installed on your website. An excellent app is this one here. However, you might also want to get your Shopify store to add an order status URL link to all notification emails for your customers. This allows them to check instantly on an email, and not have to try to find the link on your store.<\/p>\n

This can be very beneficial. You might be able to save time and please customers better. However, to do this, you will need to add some Liquid code to the template of your emails.<\/p>\n

Key Takeaways<\/div>
1<\/div>
Log into Shopify and navigate to \u2018Settings\u2019 to access \u2018Notifications\u2019 for email template editing.<\/div><\/div>
2<\/div>
In \u2018Notifications\u2019, select \u2018Shipping confirmation\u2019 and locate or add the order status URL code.<\/div><\/div>
3<\/div>
Save changes to apply the order status tracking URL across various post-purchase notifications.<\/div><\/div><\/div>\n

Step 1 - Login<\/h2>\n

The first step is to log in to your Shopify account. You can do this through the login screen and using your Shopify credentials.<\/p>\n

Step 2 - Notifications<\/h2>\n

Now you need to choose the \u2018Settings\u2019 section of your Shopify store. This is located in the lower left corner of the administration screen. Within the \u2018Settings\u2019 page, there are several options. Locate and click on the \u2018Notification\u2019 section. This can be found between \u2018Gift Cards\u2019 and \u2018Files\u2019 if you\u2019re struggling to locate it.<\/p>\n

Step 3 - Shipping Confirmation<\/h2>\n

Now you need to find the \u2018Shipping\u2019 section within the \u2018Notification\u2019 screen. Click on the option that reads \u2018Shipping confirmation\u2019 to edit that email notification.<\/p>\n

Step 4 - Search for the Right Code<\/h2>\n

Within the page, you need to find the code:<\/p>\n

For shipping status on these items:<\/pre>\n
This code might not exist. But we will cover that as well. If the code does exist, then you need to replace that line with the following code:<\/p>\n
Track the status of your order: ({order_status_URL})<\/pre>\n
You can modify the wording of the \u2018Track the status of your order\u2019 to whatever you want it to be. If you have a specific way of talking on your site, this can be a great way to instill that branding.<\/p>\n
Step 5 - Save<\/h2>\n
Once you\u2019ve completed the above step, click on the \u2018Save\u2019 button. This will make all your changes effective immediately. You can then copy the steps above to other notification emails that are about the post purchase. For instance, adding them to the dispatched notification.<\/p>\n","protected":false},"excerpt":{"rendered":"
Customers always want to know where their order currently is. And to help you solve this problem and to stop customers continuously chasing orders, you can have an order tracking\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Add Order Status URL to Email Templates on Shopify [year]","_yoast_wpseo_metadesc":"Learn to manually add the order status URL to your email templates on Shopify. Discover the simple steps for seamless tracking...","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-3210","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-shopify-store-set-up"},"acf":{"breadcrumbs":[{"postpage":[47029]}],"conclusion":"
Shipping and Product Management<\/h2>\r\nManaging shipping and products efficiently is essential for any e-commerce business, and Shopify provides various tools to help you do so.\r\n\r\nOne of the most important aspects of shipping management is reducing customer queries for order deliveries. This can be achieved by setting up an effective shipping strategy and providing accurate tracking information to your customers.\r\n\r\nSetting up shipping on Shopify is straightforward, and you can choose from various shipping options, including free shipping which can help attract more customers and increase sales, as many customers prefer to shop with stores that offer free shipping. However, it\u2019s essential to ensure that your shipping costs are covered, and you\u2019re not losing money on each order.\r\n\r\nOnce you\u2019ve set up your shipping, it\u2019s important to provide accurate tracking information to your customers. This can be done by adding an order status URL to your email templates, allowing customers to track their orders directly from the email notification. You can also use a third-party app like\u00a0Parcel Panel\u00a0to provide real-time tracking information to your customers and reduce WISMO (Where Is My Order?) queries.\r\n\r\nAnother important aspect of shipping management is removing unnecessary shipping options that may confuse your customers. You can do this by editing your shipping settings and getting rid of shipping options that are not relevant to your business. Additionally, you can remove the \u2018Ships From\u2019 information on Shopify to provide a more streamlined and professional shipping experience to your customers.\r\n\r\nManaging products on Shopify is also essential for the success of your e-commerce business. You can import products to Shopify using various methods, including CSV files, and easily manage your product inventory using the Shopify admin panel. You can also export products on Shopify to other platforms or for backup purposes.\r\n\r\nPrinting shipping labels on Shopify is another useful feature that can help streamline your shipping process. You can print shipping labels directly from the Shopify admin panel, saving time and reducing errors. Additionally, you can set up your store to automatically generate shipping labels when an order is placed, further simplifying your shipping process.\r\n
Conclusion: Manually Add the Order Status URL to your Email Templates on Shopify<\/h2>\r\nCustomers always want to know where their orders are. Use status and other options in your customer service set up<\/a> to keep your customers smiling. You could have them contact you via email, phone or social media all the time to find out where the products are. Or you can get them to complete the action themselves. This can be done through the use of third-party apps and URLs inserted into your email notifications that allow customers to check the order status of their packages regardless of the time or day.","repeater":null,"filter":false,"attach_to_post":[3842],"author_bio":false,"custom_author_bio":false,"author_bio_name":"","author_bio_info":"","_meta_excerpt_title":"","meta_excerpt":"","trust_signals":{"expert_reviewed":true,"items_tested":""},"key_statistics":null,"key_takeaways":{"takeaways_items":null},"required_subtopics":null,"context_block":{"context_heading":"","context_excerpt":"","context_content":""},"methodology":{"methodology_heading":"","methodology_content":""},"comparison_table":"","mid_content_cta":{"cta_text":"","cta_button_text":"","cta_link":""}},"yoast_head":"\nAdd Order Status URL to Email Templates on Shopify 2026<\/title>\n<meta name=\"description\" content=\"Learn to manually add the order status URL to your email templates on Shopify. 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