{"id":3400,"date":"2020-11-23T23:39:59","date_gmt":"2020-11-23T23:39:59","guid":{"rendered":"https:\/\/shopthemedetector.com\/blog\/?p=3400"},"modified":"2026-03-31T06:15:03","modified_gmt":"2026-03-31T06:15:03","slug":"how-to-setup-email-forwarding","status":"publish","type":"post","link":"https:\/\/shopthemedetector.com\/blog\/how-to-setup-email-forwarding\/","title":{"rendered":"How to Setup Email Forwarding"},"content":{"rendered":"<p>Shopify does not provide an email service. However, you can purchase a domain or transfer one bought from another service to your online store. When you do this, you can create an unlimited number of forwarding email addresses, without a fee. However, all these new email addresses will need to have to be forwarded to an existing email address.<\/p>\n<p>There are several benefits of this. It allows you to take questions from customers, have a better customer service level and even have a better experience for customers. This will lead to more conversions on your website and greater profits.<\/p>\n<p>Here are the instructions on how to do this.<\/p>\n<div class=\"key-takeaways\"><div class=\"takeaways-title h2\">Key Takeaways<\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">1<\/div><div class=\"takeaway-text\">Log into Shopify, navigate to \u2018Online Store\u2019 under \u2018Sales Channels\u2019 to start email forwarding.<\/div><\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">2<\/div><div class=\"takeaway-text\">Select a domain from \u2018Domains\u2019 section, then add a forwarding email address in its settings.<\/div><\/div><div class=\"takeaway-item\"><div class=\"takeaway-number\">3<\/div><div class=\"takeaway-text\">Save changes in Shopify to forward all emails from your domain to the specified address.<\/div><\/div><\/div>\n<h2 id=\"row1\">Step 1 - Login<\/h2>\n<p>The first step is to log into your Shopify store.<\/p>\n<h2 id=\"row2\">Step 2 - Select Domains<\/h2>\n<p>Now you need to click on the \u2018Online Store\u2019 option, this is below the \u2018Sales Channels\u2019 and then you can move to the \u2018Domains\u2019 section to see the domains that you have on your website.<\/p>\n<h2 id=\"row3\">Step 3 - Pick a Domain<\/h2>\n<p>You should see a list of all the domains that you own. You can now select the domain that you would like to forward emails from. To select the domain, click on it.<\/p>\n<h2 id=\"row4\">Step 4 - Add Forwarding Email Address<\/h2>\n<p>In the detailed page for the domain, there is an option for Email hosting service section. In there, the option for \u2018Add Forwarding Email Address\u2019 should be present. Click on this. A dialog box will appear and there is a space for the store email address. You need to enter the address that you would like for the domain, like help@example.com. Note that the @example.com is already entered for you, so you don\u2019t need to add this yourself, just the front part (i.e., help).<\/p>\n<h2 id=\"row5\">Step 6 - Add Forwarding Email Address<\/h2>\n<p>In the section below, there is the text box where you need to add the forwarding email address. This is the address where you would like all emails to go. For instance, this could be: yourname@gmail.com.<\/p>\n<p>You will need to add the domain extension for this.<\/p>\n<h2 id=\"row6\">Step 7 - Save<\/h2>\n<p>When you\u2019re happy with the details you\u2019ve entered, you can click on the \u2018Save\u2019 button. This will keep all the changes, and any emails that are now sent to the domain address will be forwarded to the address that you have stated.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shopify does not provide an email service. However, you can purchase a domain or transfer one bought from another service to your online store. When you do this, you can\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"%%title%% %%page%% [year]","_yoast_wpseo_metadesc":"Discover the key strategies for setting up Shopify email forwarding efficiently. Learn how to manage multiple inboxes and enhance email...","_yoast_wpseo_metatitle":"","footnotes":""},"categories":[13],"tags":[],"class_list":{"0":"post-3400","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-shopify-store-set-up"},"acf":{"breadcrumbs":[{"postpage":[47343]}],"conclusion":"<h2>Advanced Tips for Shopify Email Forwarding<\/h2>\r\n<h3>Choosing the Right Domain for Email Forwarding<\/h3>\r\nWhen setting up email forwarding in Shopify, the domain choice is crucial. If you have a domain registered with a third-party provider, you'll need to ensure it supports email forwarding.\r\n\r\nHowever, if you're looking to get an info@yourdomain.com email address and your website is hosted with Shopify, you have options to streamline this process.\r\n\r\nOne option is to create a subdomain within Shopify, which can be used for email forwarding purposes. By doing so, you maintain consistency with your primary domain while setting up dedicated email addresses for various purposes.\r\n\r\nThis might involve additional steps or fees, depending on the provider. For domains registered through Shopify, the process is more straightforward, allowing for easy setup of forwarding addresses without extra costs.\r\n<h3>Professional Email Hosting Alternatives<\/h3>\r\nWhile Shopify doesn't offer native email hosting, considering professional email hosting services can enhance your business's credibility.\r\n\r\nSome of these services provide custom email addresses and additional features, offer a more professional appearance compared to using standard email services for business communication.\r\n<h3>Limitations of Shopify Email Forwarding<\/h3>\r\nIt's important to recognize the limitations of Shopify's email forwarding. This feature only forwards incoming emails to another address and doesn't allow sending emails from your domain.\r\n\r\nThis can be a drawback for businesses aiming to maintain a professional image, as customers will see emails coming from a non-domain address like Gmail or Yahoo.\r\n<h2>Optimizing Email Forwarding in Shopify<\/h2>\r\n<h3>Automating Email Forwarding Across Platforms<\/h3>\r\nFor those using multiple email platforms like Gmail, Outlook, or Yahoo, setting up automatic email forwarding can streamline inbox management.\r\n\r\nEach platform has specific steps to enable this feature, allowing you to consolidate emails into a single preferred inbox. This not only saves time but also ensures you don\u2019t miss important communications.\r\n\r\nWhen it comes to managing your Shopify store, efficient communication through a consolidated inbox can be equally important for customer support and order notifications.\r\n<h3>Enhancing Inbox Efficiency<\/h3>\r\nIn addition to email forwarding, consider using inbox management tools. These tools help organize and prioritize your emails.\r\n\r\nThey automate routine tasks like sorting emails into folders or unsubscribing from unwanted newsletters. This approach allows you to focus on the emails most important to your business.\r\n<h3>Security and Spam Concerns<\/h3>\r\nBe aware of potential security risks and spam issues with email forwarding. Forwarded emails can sometimes trigger spam filters, leading to missed communications.\r\n\r\nRegularly check your spam folder and consider using email security tools to ensure important emails are not lost, and your business communication remains secure.\r\n<h2>Conclusion: How to Set Up Email Forwarding<\/h2>\r\nEmail is still one of the most important ways that you can communicate with customers online. And while none of the Shopify basic plans have email attached to them, you can still add email addresses for your website. Therefore, you should set up email forwarding for your website. This is an easy process that can take just minutes to do with the instructions above.\r\n\r\nAdditionally, Shopify offers advanced <a href=\"https:\/\/shopthemedetector.com\/blog\/technical-and-developer-tools-in-shopify\/\">technical and developer<\/a> customizations that can enhance your email forwarding setup. Integrating these features allows for seamless communication and branding, ensuring your emails align with your store's identity and professionalism.\r\n\r\nRemember, this is completely different to the email marketing that you can set up with any of these great apps.","repeater":null,"filter":false,"attach_to_post":[430],"author_bio":false,"custom_author_bio":false,"author_bio_name":"","author_bio_info":"","_meta_excerpt_title":"","meta_excerpt":"","trust_signals":{"expert_reviewed":true,"items_tested":""},"key_statistics":null,"key_takeaways":{"takeaways_items":null},"required_subtopics":null,"context_block":{"context_heading":"","context_excerpt":"","context_content":""},"methodology":{"methodology_heading":"","methodology_content":""},"comparison_table":"","mid_content_cta":{"cta_text":"","cta_button_text":"","cta_link":""}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Setup Email Forwarding 2026<\/title>\n<meta name=\"description\" content=\"Discover the key strategies for setting up Shopify email forwarding efficiently. 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