Top 10 Shopify Fraud Protection Apps
Last modified: August 18, 2020
When it comes to online selling, there is nothing more worrying than fraud. There are many ways that fraud can happen. For one, you can have someone steal another’s identity and then claim items from you that are paid by a victim. Or, there can be return fraud that can claim refunds from you without returning items. To help prevent this from happening to your store, you need to have one of the many Shopify fraud protection apps available.
What Can Shopify Fraud Protection Apps Do For Your Business?
The cost of fraud isn’t just the cost of the goods. There are other charges that are made when a criminal targets your business in fraud. Staff time, processing fees and other charges have to be included. Therefore, it is often found that every dollar of a fraudulent order will cost your business about three dollars.
Shopify fraud protection apps will help lower that cost by preventing the fraud in the first place. They can do that by identifying addresses that are wrong, identifying when payment details might be stolen and other things that can help protect your store.
There are significant benefits of being on top of fraud for your business, besides saving money. The first is your reputation. Customers who know you take security seriously will begin to trust you more and this can lead into more sales and better reputation all around. It can also be easier for insurance quotes. If you’re protected and you have no claims in the past several years, business insurance might decrease.
So, with this in mind, what are the best Shopify fraud prevention apps available?
Filter between free and paid
Thirdwatch: Reduce RTO with AI
This app checks that the address entered into the address fields on the checkout page are accurate. This has two advantages. Firstly, it prevents ‘Return To Origin’ for orders, which increases costs without adding revenue and it helps to reduce losses to fraud. When an address has been entered in wrong, you can speak to the customer, update the address and then ship the product.
However, if the address is found to be completely wrong and you can’t get hold of the customer, then you can cancel the order with ease.
The app also has a feature where it detects orders that have a high probability of being subject to RTO. This would be a bad option for sending, therefore you can just cancel these orders or try to speak to the customer about an alternative address to send orders to.
Finally the AI is advanced and can help detect fraudulent orders. This will save you money before you can send the order out. The app sends automated messages to potential customers via WhatsApp or SMS to the buyers of those orders which have been identified as potentially fraudulent. They must then approve the orders before the goods can be shipped.
Thirdwatch: Reduce RTO with AI Highlights:
- This app can be installed within two minutes and be working on your website.
- The app is free to install, but there are other costs associated with the app.
- Highlights addresses that are incomplete, or orders that are potentially fraudulent.
- Can send automated messages to customers of flagged orders to confirm order.
Shipping Address Validator
When entering details into a shipping address, there can be a high case of typos or mistakes. These mistakes might seem minor, but they can lead to significant failed deliveries and this can upset customers and raise costs of your business. This app helps to reduce that by validating the address the customer has given you.
The app works by showing the customer the possible corrections to the address. For instance, if a customer had entered ‘Nwe York’, then the suggestion showed would be ‘New York’. This alerts the customer of potential mistakes as they’re entering in the address. And to help further, if an address can’t be verified, the seller and the buyer are emailed to let them know that the address is not verified and action needs to be taken.
The app also blocks typical places of deliveries for fraudulent activities like PO Boxes, DHL PackStations, Parcel Collects and addresses with no number or that are excessively long. The messages that the system gives the customer can also be customized, so they match your brand and show exactly what you want them to say.
Shipping Address Validator Highlights:
- Can detect numerous typos with an address as it is being entered and can ask customer to check with suggestions.
- Can prevent deliveries to locations where there is a high chance of RTO or fraudulent activity.
- You can customize the messages given to the customer so they are more aligned with your branding.
- Reduces costly RTO and fraudulent orders.
Beacon ‑ Fraud Inspector
Beacon was built to protect sellers from fraudulent activities and uses a three-level style to achieve that goal: big data, active verification and machine learning. These combined offer a high level of protection to sellers and prevents fraudulent activities and protects real customers from being accused of fraudulent behaviors.
The app has several different ways that it works with your store to protect it. First of all, it looks for, monitors and analyses bad data for suspicious activities like VoIP, multiple accounts and an unusually high amount of spending. The system learns as it goes, so the longer it is installed on your site, the more effective the system can be.
If there is an additional check for fraud needed, Beacon can send out automated special and simple messages to customers to ask for verification. The SMS system is able to extract additional data, to better and quickly identify fraudulent orders.
The app is simple to install and use. As soon as you’ve installed the app, you’ll be given a welcome message that details all the setup requirements and allows you to tailor the application’s settings to your store’s specific needs.
Beacon ‑ Fraud Inspector Highlights:
- Detects fraud by using historic data.
- The longer it is installed, the better the app will become.
- Can send out SMS verification codes to customers.
- Protects real customers.
NoFraud Fraud Protection
This app offers customers real-time virtual identity verification. As a result, the app can give you real-time decisions for every transaction, where it is passes or fails the transactions. To do this it uses thousands of data pointers and numerous fraud detection technologies.
The system is completely automated, managed by in-house experts who have years of experience in detecting fraud. In addition, there is no need to input any data yourself, everything is managed by the app and the team.
The app works by sending transactions to the NoFraud team where it is screened. You are then given a pass/fail result which allows you to make choices of whether you pass or fail the order. You can also create a setting where failed orders can be automatically canceled.
The system also protects you from chargebacks, as long as you meet minimum requirements.
NoFraud Fraud Protection Highlights:
- Uses multiple technologies to identify fraudulent technology.
- Gives just a pass/fail result on all transactions.
- Can manually or automatically cancel orders that fail.
- You can get chargebacks reimbursed.
FraudBlock Fraud Prevention
This app allows you to automatically cancel high-risk orders made on your site. The app can then send a notification to customers about the cancellation if you want. The app will also restock the inventory, refund/void a customer’s payment and save you time.
The app checks all orders made on your site through Shopify’s fraud analysis. If the order has been deemed high risk, then the order is automatically canceled and other actions taken. There is a free and a premium level of this app. The free plan is perfect for those who are on 30 orders or less per month. If you have a larger number of orders, then you will need to upgrade your plan.
FraudBlock Fraud Prevention Highlights:
- Automatically checks and cancels fraudulent orders.
- Works with Shopify’s fraud analysis.
- Will restock your store for you.
- There is a free plan for those brands with fewer than 30 orders per month.
Fraud Killer is a low-cost Shopify fraud protection app that can help protect your brand from being a victim of malicious activity. It saves you automatically by canceling ‘high-risk’ orders. It will then send a confirmation of the order cancellation to the customer, restock your products into your store and then refund/void the customer’s payment, if they’ve made any.
This app makes the process completely automated. You don’t have to do anything on your store, like look through your list of orders to detect possible fraudulent activities and then manually cancel orders.
The app uses the excellent Shopify fraud analysis that helps protect your store. And when an order has been canceled, you will also be notified of the cancellation.
Fraud Killer Highlights:
- Automatically cancels orders that are thought to be fraudulent.
- No manual operation required.
- Low-cost operation.
- Contacts the customer when the order has been canceled.
The fraud filter can help add layers of protection to your store to help fight fraud and avoid chargebacks. The apps simple rule-based functionality allows you to set up easy warnings for any suspicious orders and can block orders completely.
You create a series of rules based on order details that you suspect might be suspicious. You can select whether orders that match these rules are blocked or reviewed by you. Once integrated into your store’s admin, the app will then check every order that is about to be placed onto your store against these rules you’ve set and determine whether or not action needs to be taken.
When action is taken, you’ll be able to see what filter triggered the action. So, for instance, if you have three filters like if the number of products is so high, if two certain products are added in at the same time and value of the order is at a certain level and you have an order match one of those, you’ll be able to see which of those triggers was activated. They don’t all need to be activated at the same time.
Adding a new filter is very easy. You can click on a more actions menu that allows you to create the fraud rule with ease. You can also edit or delete any rule at any time.
Fraud Filter Highlights:
- Set a series of rules to identify potentially fraudulent activity.
- Can set rules based on products, value of order, country of buyer, etc..
- Can add, edit or delete rules with ease.
- A free app.
This app already has more than 3,000 businesses using it to keep them safe from fraudulent activities on the website. It works by stopping online fraud with ease, while providing clients with the highest approval rates and lowest false-positive rates online. The solution is end-to-end and while the app is free to install, there are additional charges which will be incurred as a result of any action that is taken on your website. In fact, the costs are only calculated on the results delivered by the company and are based on your KPIs.
ClearSale use not just AI but also human eyes to identify fraudulent activities as well as ensure that real people, making real orders, aren’t wrongly flagged. This protects your brand’s reputation and improves the consumer’s experience on your store.
By using ClearSale, you can remove the need to have your own in-house operations team. They can handle the burden of updating fraud detection tools, rules and more to ensure that you’re up-to-date, protecting you better from new styles of fraud attack.
- Manual review team who check your orders for fraudulent activities.
- Price based on your usage.
- Can improve consumer experience.
- Transparent operations for you to feel secure.
Signifyd ‑ Fraud Protection
This is one of the most expensive options available on the list and unless you have a large eCommerce store that is taking in hundreds of orders per day, this might not be the app for you. However, if you do have that level of activity on your website, then this app can help protect your revenues from malicious activity.
The app protects sellers from consumer abuse by providing a financial guarantee in case customers make an ‘item not received’ claim against your company. It also offers an automated Chargeback Recovery product.
The app also checks all orders against some of the best industry data to identify fraudulent activities on orders. This can protect you from taking on orders that could be costly.
Signifyd ‑ Fraud Protection Highlights:
- A very expensive option for protecting your from fraud.
- Identifies fraudulent activities based on some of the top eCommerce data available.
- Protects sellers from consumer abuse.
- Automatically adds a chargeback recovery option.
FraudLabs Pro Fraud Prevention
This app allows you to protect your brand from fraud through various different means and technologies. There is a free option with this app and it applies to store that have less than 500 transactions per month. There is no upfront credit card information required for this, so you can be sure to protect your store for a low cost if you’re starting out or a low-volume store.
The app is easy to setup. It takes just minutes and all that is needed is the app and the API key to make it work. The actual app works by analyzing orders, looking for potential problems with the order and then scoring all orders. This can include IP address geolocation and proxy validation, email address validation, device transaction validation, transaction velocity validation and more that can help you build a reliable trust in orders. There is also a blacklist where orders are checked to see whether any details match a blacklist.
When a fraudulent order has been found, you get an email notification where you can take action. Alternatively, you can get a mobile app notification of the fraudulent activity.
FraudLabs Pro Fraud Prevention Highlights:
- Checks against a wide range of data sources for fraudulent activity.
- Can set custom rules.
- Get instant notifications of fraudulent activities.
- Free if you have less than 500 orders per month.
Final Word: Top 10 Shopify Fraud Protection Apps
Protecting your store from fraudulent behaviors is very important. There are numerous ways to do this and all of these have been covered in the list of Shopify fraud protection apps above. Which app will you choose to protect your revenues, reputation and brand? Let us know in the comments.