The Top 11 Shopify Return Apps

Returnly not only allows your customers to state that they need to return an item easily, but makes it frictionless and builds store loyalty. With Returnly, they can request to have returns processed as store credit, that can be used before they’ve sent the returned goods.

The ease at which this app can integrate with your store is amazing. With just a little work, you can have customers feel better about buying from you. This app is only available for shops that have operations and customers in the US and Canada.

The returns center on your website can be customized, so the colors can match your branding. And, as an app user, you don’t need to do much. All you need to do is set your product returns policy, the company will then handle everything else for you. This will include label generation, refunds and more.

Returnly: Returns & Exchanges Highlights:

• Create a frictionless returns environment for customers that can help you to build trust with your audience.
• Reduce the amount of work that needs to be done by having the company take care of much of the administration.
• Let customers buy replacements with store credit.
• Available only in the US and Canada.

This is designed for smaller, fast growing Shopify stores. It allows you to manage your returns that helps customers feel valued and free to return items that aren’t right. Therefore, you can build a strong customer loyalty platform. This can turn returns into long term customers.

The app works by giving your customers an intuitive interface that allows customers to process a return with ease on your store. This allows you to also focus on the work to promote your business, rather than the hassle to manage all of the return requests manually or on different systems.

The returns system supports pre-paid labels, returns to store and a customer’s choice of carrier. And the customer can choose to have the return, refunded, store credit or exchanged.

AfterShip Returns Center

• Easily manage all the returns from one dashboard.
• Allows for a simple, frictionless returns process for customers.
• Build customer loyalty.
• Supports a wide range of return options to provide flexibility to customers.

Most Shopify Return Apps are specific to the country they serve. For instance, we’ve already had UK only and USA & Canada only options. However, this app is global. There are support teams based across Europe, USA and Canada to help you create a strong, robust returns system that will help you build trust with your audience, while having a cost effective way to support customers.

It can support numerous languages and currencies, with more than 50 couriers across the world allowing you and customers to use the couriers they prefer.

There is a beautiful portal that is easy on the eyes and intuitive. All the information you need is there in one dashboard, so it is easy to manage. You can even find out when the customer is returning their order.

Plus, you can ensure that some products are excluded from returns. This is necessary as some products can’t be sold on or aren’t covered by return laws. This includes customized products.

Rich Returns Highlights:

• Exclude certain products from return.
• Find out why customers are returning items.
• Customize emails for your audience during the returns process.
• A simple to use, but data rich, dashboard for you.

Create a branded returns portal. You can customize the colors, text, CSS and more to make it the perfect returns portal for your store. When a customer requests a return, they can choose between a refund on the original payment method, a gift card or an exchange.

To protect your business from losing out on profits, there are smart rules that can stop you from losing out from return fraud. You can also get actionable insights from an advanced analytics suite to help you spot trends.

Return Magic Highlights:

• A great dashboard to help you analyze returns and spot trends.
• Create a branded returns portal for your business that customers will recognize and trust.
• Gives the customer an option on how they can receive their refund/exchange.
• Can be ready to get going within 10 minutes.

This is a one-stop shipping solution that allows you to create shipping labels, track packages and manage returns. It can really allow you to save time in your fulfillment processes and also the returns process for your store.

The app can connect your site to your couriers from across the world. This can allow you to save up to 18% on your shipping costs. And if you sell across other market places, like Amazon, eBay and others, you can connect them all together.

When dealing with returns, you can book them through the app with your preferred courier and then send the label to the customer to affix to the returns.

ShippyPro – Labels and Returns Highlights:

• A complete shipping solution for outward and inward shipping needs.
• Connect with your favorite couriers.
• Create and print shipping labels.
• The first 30 shipments are free.

Ask anyone why Amazon has performed so well and they will say that is because they have made the Amazon returns process so much easier than competitors. A simple returns process is a great way to build customer loyalty and trust and if you can mimic the Amazon style, you can be sure of a great business model in the future.

That is what Cricket Returns attempts to do. They replicate the same, easy for the customer, returns process on your store. It can host a number of returns at any time and do it with style. The portal matches your branding with ease, so you can keep customers interest in your brand. And the setup is painless.

To help you with future business decisions, you can see lots of data. And there is tight integration between the app and the store. Therefore, there is less reconciling work to be done later for accounting.

For the shoppers there are also numerous benefits. Their experience for returns is familiar, easy to use and reassuring. They can track the return, every step of the way and the app is about to release a label free return solution to make it even easier for the customer.

Cricket Returns Highlights:

• Mimic Amazon’s highly successful returns process.
• Give the customer tracking information so they can see where their return is in the process.
• Lots of data for you to analyze.
• Easy to install, manage and use software that integrates perfectly into your store and still look branded.

Build a robust returns process for your Shopify store and then turn this into an amazing, powerful marketing tool for your brand. Customers can submit return requests, track the status and print shipping labels. And all of this from a simple to use, aesthetically pleasing portal that is integrated into your Shopify store.

You can set custom return rules, deadlines and see the analytics of returns in the backend that make it simple to manage for you or any member of your team. This helps you save time trying to crunch the numbers as you try to save your brand money while also fulfilling your legal obligations of offering returns.

Customers can add notes, images and other information to their returns. This can make it easier for you to see the damage/reason why the product is being returned. Shipping labels are also automatically printed for UPS return.

Bold Returns Highlights:

• Integrates perfectly with UPS.
• Tracking system for customers to find where their refunds are.
• Set custom rules for which products can and can’t be returned.
• Get information from customers on why products are being returned.

Make it much easier for your customers to request and complete returns with your brand thanks to this super-easy-to-use app. When they make a request, they can receive a pre-paid label and then send the return item on its way, without you doing a thing. You can route your returns to different warehouses depending on the reason for the return.

With one dashboard you can manage all the returns and collaborate across your team.

The process for the customer is intuitive, with them able to enter an email address, order number, items for return and a reason for requesting a return. Both you and your customers will receive regular email notifications on the carriers progress with the return.

There are more than 100 carriers that you can use from across the world. And you can charge customers for the return postage using Stripe. If you’re looking for reports, there is a great export system which can download all the information into an excel document.

Automated RMAs and Returns Highlights:

• Customize the valid return windows, to match your products particulars and why customers might want to return your product.
• Advanced analytics with exporting of data to Excel for analysis.
• Email alerts for you and your customers when carriers have picked up and delivered back to a warehouse.
• Charge customers for returns, especially good if you’re running an international retail business.