How To Cancel A Shopify Store

This is when your Shopify checkout is disabled, but your store is active in other ways. This is good if there has been a major change that prevents you from servicing customers (i.e. a natural disaster, fire, damage to property, etc.). Customers will be able to visit and navigate your website and you can make changes.

When you’re ready to start selling again, you can unpause your store at any time and choose a new Shopify pricing plan.

Using your Shopify user credentials, login to your Shopify dashboard.

Click on the ‘Settings’ option and then ‘Account’.

Find the option that says ‘Pause Your Store’, click on ‘Pause Store’. A dialogue box will appear that explains everything that happens while your store is paused.

Confirm your acceptance by clicking on ‘Pause store’.

Your store will be paused and you’ll be charged a reduced price.

You can choose to close your online store whenever you want. When you make that decision and complete the process, you will no longer have access to your Shopify admin. You will be able to login, but to make changes to your store, you will need to re-activate your store.

Using your Shopify user credentials, login to your Shopify dashboard.

Click on the ‘Settings’ option and then the ‘Account’.

In the store status section, find the option that reads, ‘Close Your Store’. Click on the ‘Close Store’ option. You will then be asked to enter in your password and then you will have to select a reason from the drop-down menu and confirm by clicking ‘Close my store’.