To log in to your Shopify admin, go to admin.shopify.com and sign in with your email and password. You can also reach your store directly at https://yourstorename.myshopify.com/admin or via shopify.com/login. All three URLs land you in the same place: the Shopify admin dashboard. If you have two-factor authentication (2FA) enabled, you will need your authentication app or SMS code after your password. Scroll down for step-by-step instructions for desktop, mobile, staff accounts, and common login problems.

Shopify Admin Login URLs at a Glance

  • Unified login (recommended): https://admin.shopify.com (shows every store on your account)
  • Direct store URL: https://admin.shopify.com/store/your-store-handle
  • Legacy myshopify URL: https://yourstorename.myshopify.com/admin (still works, redirects to admin.shopify.com)
  • Standard login page: https://www.shopify.com/login
  • Custom domain: https://yourstore.com/admin (if you have a custom domain connected)

Quick Start: Log Into Your Shopify Admin

Option 1: Regular Login

  1. Go to shopify.com/login
  2. Enter your email address
  3. Shopify will either:
    • Show your store(s) and ask you to pick one
    • Or ask for your store URL (e.g., yourstorename.myshopify.com)
  4. Enter your password
  5. Click Log in

You’ll land in the Shopify admin dashboard.

Option 2: Direct Store Login URL

If you know your store handle, go straight to:

https://yourstorename.myshopify.com/admin

Replace yourstorename with your actual store name. Bookmark this URL and you will never have to search for the login page again.

Option 3: admin.shopify.com (the Unified Login)

Since 2023, Shopify routes all merchants through admin.shopify.com. Go there in your browser and Shopify detects your account, lists every store linked to your email, and takes you straight to the one you pick. This is the best option to bookmark if you manage more than one store.

Forgot Your Password?

  • Click “Forgot password?” on the login page
  • Enter your email address
  • Check your inbox for a reset link (check spam if it doesn’t arrive in a few minutes)
  • Set a new password and log in
Key Takeaways
1
- Desktop: go to admin.shopify.com or shopify.com/login, enter email + password, then 2FA code if set.
2
- Direct URL: yourstorename.myshopify.com/admin gets you straight to the store you want.
3
- Mobile: install the Shopify app, tap Log in, use the same credentials.
4
- Always check the URL bar. Clone phishing sites mimic the login page.

Logging In on Desktop

Step 1: Shopify Admin Login Page

Go to the Shopify admin login page at www.shopify.com/login. It looks like this:

how to log into the shopify admin screens, instructions infographic

Step 2: Sign in Using Your Email or SSO (Apple, Facebook, Google)

Enter the email address you used when you signed up to Shopify. You can also sign in with a connected Google, Apple, or Facebook account if you set that up during registration.

Step 3: Enter Your Shopify Login Password

Enter your password and click the Log in button. If you have forgotten your password, tap Forgot password to request a reset link by email.

Step 4: CAPTCHA Verification

After several failed login attempts, Shopify may show a CAPTCHA challenge (clicking on images or typing characters). This is a standard security check to confirm you are a real person, not an automated login attempt. Complete it and continue.

Step 5: Two-Factor Authentication (2FA)

If you have 2FA enabled, Shopify will ask for a code after your password. Enter the code from your authenticator app (Google Authenticator, Authy, etc.) or the SMS sent to your phone. Since late 2024, Shopify also supports passkeys, so if you set one up, you can skip the code entirely and authenticate with your device’s biometrics or PIN.

Logging In via the Shopify App

Step 1: Download the Shopify App

Download the Shopify app from the Google Play Store (Android) or Apple App Store (iPhone). It is free.

Step 2: Open the App and Tap Log in

Open the app and tap the Log in button on the welcome screen.

Step 3: Enter Your Credentials

Enter your email address and password. If 2FA is on, enter your code when prompted. You will land in your store’s admin dashboard.

Logging In via a Custom Domain

If your Shopify store uses a custom domain (e.g., mystore.com), you can still reach the admin by adding /admin to your custom domain:

https://yourstore.com/admin

Shopify redirects this to the standard admin login. This works as long as your custom domain is properly connected in your Shopify settings. It is the same login as any other method: same email, password, and 2FA.

Staff Account Login

If you were invited as a staff member (not the store owner), the login process has one extra step the first time:

  1. Open the invitation email Shopify sent you
  2. Click the “Create your staff account” link in the email
  3. Set your password
  4. After that, log in at admin.shopify.com with your own email and password

Staff members only see the sections of the admin the store owner gave them permission to access. If you cannot see a certain section, ask the store owner to check your users and permissions settings.

Partner and Agency Login

If you are a Shopify Partner (developer, agency, or freelancer managing client stores), you do not log in through the regular merchant login. Instead, go to https://partners.shopify.com and sign in with your Partner account credentials. From there you can access any client store you have been added to, without needing the client’s own email and password.

Development stores created through the Partner dashboard also appear in this portal, not in the main merchant admin.

How to Log Into Multiple Shopify Accounts

If you need to switch between multiple Shopify stores on the app, follow these steps.

Step 1: Tap Store

After logging in, tap the Store option in the bottom navigation.

Step 2: Tap the Account Name

Tap the account name you want to access.

Step 3: Log Into Existing Store

Tap Log into existing store.

Step 4: Enter Email and Password

Enter the email and password for the Shopify admin you want to access. Make sure you use the correct email for that store.

Step 5: Tap Log In

Tap Log in. You are now in that store’s admin.

Login Security Tips

These are the most practical steps to keep your Shopify admin login secure without overcomplicating things.

1. Enable Two-Factor Authentication (2FA)

Go to your Shopify admin, then Settings > Users and permissions > “Two-step authentication” and follow the steps to set it up. Even if someone gets your password, they cannot get into your account without the second code.

2. Use a Password Manager

A password manager generates and stores a strong, unique password for your Shopify account. This removes the temptation to reuse passwords and makes logging in faster.

3. Bookmark the Correct Login URL

Save https://admin.shopify.com as a browser bookmark. Going from your bookmark directly prevents you from accidentally landing on a phishing page that looks like Shopify’s login.

4. Change Your Password Regularly

A strong password uses a mix of letters, numbers, and symbols. Change it every few months and never reuse it on other sites.

5. Use Single Sign-On (SSO)

Google Workspace and Microsoft 365 users can enable SSO for Shopify, so your team logs in with their company credentials instead of a separate Shopify password.

6. Use Browser Autofill Carefully

Browser autofill saves time, but make sure your browser is up to date and you only allow autofill on the legitimate Shopify domain. Do not let it fill in credentials on any site that is not admin.shopify.com.

7. Keep Devices Secure

Keep antivirus software updated on every device you use to log in. Avoid accessing your Shopify admin on public Wi-Fi without a VPN. For broader store-level protection, see our list of Shopify security and compliance apps.

8. Check Login Activity

Review the login activity in your Shopify account settings periodically. If you see a session from a location or device you don’t recognize, change your password right away.

9. Log Out on Shared Computers

Always log out when you finish on a shared or public computer. Some browsers can automatically end sessions when closed. Turn on that setting for extra protection.

10. Train Staff on Login Best Practices

If staff members have access to your Shopify admin, make sure they follow the same rules. Limit access to only the sections each person actually needs, and review permissions regularly.

Shopify Login Troubleshooting

If you cannot log in to your Shopify admin, one of these issues is almost always the cause.

1. Wrong URL or Typo

Check the address bar. Common typos include switching letters in “Shopify” or adding a space. Go directly to admin.shopify.com or www.shopify.com/login and try again.

2. Wrong Email or Password

Make sure you are using the email address you signed up with, not a secondary address. If you are unsure, use the “Forgot password?” link on the login page to request a reset. Shopify will send a link to the registered email. Shopify support cannot give you your password.

3. Account Suspended or Banned

If you do not receive a password reset email, your account may be inactive, suspended, or registered under a different address. Contact Shopify support to find out the status of the account tied to your email.

4. 2FA Code Not Working

If your authentication app code is rejected, the most common cause is that your phone’s clock is out of sync. Enable automatic time on your device. If you lost access to your 2FA device entirely, use one of the backup codes you saved when you set up 2FA, or contact Shopify support for account recovery.

5. Session Expired

Shopify sessions time out after periods of inactivity. If you see a “session expired” message, simply log in again. To reduce how often this happens, avoid leaving the admin open in idle browser tabs for hours at a time.

Watch Out For Scams and Fake Shopify Login Pages

Phishing sites that look identical to Shopify’s login page do exist. They use similar-looking domains (e.g., “shopi-fy.com” or “shopfy.com”) to trick you into entering your credentials.

If you enter your email and password and then see an error saying they are wrong, but you know they are right, leave the site immediately. You may have just given your credentials to a fake page.

To stay safe:

  • Always log in from your saved bookmark, not from links in emails or ads
  • Check the domain in the address bar before typing anything: it must end in shopify.com or admin.shopify.com
  • Watch for slight misspellings in the URL

What to Do if Your Shopify Login Has Been Stolen

If you suspect someone has your Shopify login credentials, act immediately. Fraudsters can move within hours of getting your details.

  1. Log in at the real admin.shopify.com and change your password immediately
  2. Change your email login address if it may also be compromised
  3. Change passwords on any other accounts that used the same password
  4. Review recent admin activity and orders for anything unusual
  5. Contact Shopify support (they can check for logins from unknown devices)
  6. If customer data was accessed, check your local data breach reporting requirements and notify affected customers

A data breach is serious. Consider using Shopify’s security app ecosystem to add monitoring and protection at the store level. For the full onboarding context around login, payments, and shipping, see our complete Shopify setup guide.