How to Merge (Combine) Orders in Shopify [2024]
Shopify - 3 Day Free Trial - No cc Needed   Free Trial
Detect Shopify Theme

Or go to our Shopify Theme Detector directly

How to Merge (Combine) Orders in Shopify

Last modified: December 18, 2023

FAQ
How to Merge (Combine) Orders in Shopify
Free Shopify Trial

There are lots of features on Shopify that allow you to make managing your fulfillment process a lot easier. One of those is to merge orders into one on Shopify. This feature is useful for speeding up processing and saving costs on your website. In this article, we look at the reasons why you should merge orders in Shopify and how to do it.

Key Takeaways
1
Shopify Order Merger app automates order merging, based on customer ID and shipping address.
2
Merging in Shopify is customizable with options like customer and order tag, and shipping address for better order management.
3
Order Merger app handles shipping costs, refunds, and order tags, even conflicts or previous refunds.
Recommended: 11 Best Shopify Order Fulfillment Apps – [2024]
# Name Image
Shopify
Get a Free Custom Shopify Store
1
ShipMonk | Order Fulfillment
ShipMonk | Order Fulfillment
2
SFC China Order Fulfillment
SFC China Order Fulfillment
3
ShipReadyGo Order Fulfillment
ShipReadyGo Order Fulfillment
4
Shipping Automation by Shipway
Shipping Automation by Shipway
5
Zonify ‑ Amazon Dropshipping
Zonify ‑ Amazon Dropshipping
6
EZ Fulfill ‑ Auto Fulfillment
EZ Fulfill ‑ Auto Fulfillment
7
Ordersify Pick, Pack & Fulfill
Ordersify Pick, Pack & Fulfill
8
fulfillempire
fulfillempire
9
Easy Fulfillment
Easy Fulfillment
10
HyperSKU
HyperSKU
11
AllSome Order Fulfillment
AllSome Order Fulfillment
Show More

Why Would You Merge Orders in Shopify?

The scenario is that a customer has gone onto your website and placed an order for five products. Later that day they realize that they made a mistake and they need seven products. They will then place a second order with you later that day. The next morning they’ve got a phone call from a friend, and then they want another product, so they make an additional order.

This means that you’ve not got three orders to fulfil, and this will cost you three lots of packaging and shipping. For those that have free shipping, you don’t even have the benefit of recouping the costs via shipping costs added to the orders.

That is why you might want to consider merging the orders.

In addition to you saving on the costs to send the orders to your customers, they only need to be in for one delivery. This is more convenient for them. You also might be able to refund them if they paid three times for shipping.

How to Merge Orders on Shopify

Merging orders on Shopify isn’t a challenging proposition. It can be done thanks to the help of an app, Order Merger. This app allows you to automatically merge orders on your store based on the customer ID and shipping address. Therefore, if the customer makes two orders, but one is for another address (like a gift for a friend) then it won’t merge the orders.

Alternatively, you can base the merge function with customer tag, order tag, shipping address, carriers and more. Customers can also be informed about when their orders have been merged for better experiences. This is something that big brands like Amazon automatically do as well.

If there are conflicts, the app has the perfect solution. It can handle all shipping costs, refunding, combining the shipping costs or using a hybrid of the two. It can also handle all order tags, adding new relevant tags and removing tags that are no longer relevant. Finally, it can handle cases where refunds have been made on older orders.

Keep Reading

Conclusion: How to Merge Orders in Shopify

Merging orders on Shopify is really easy. All you need to do is to use the Merge Orders App on your Shopify store and the process is done automatically for you. This reduces your workload and allows you to spend more time marketing and fulfilling orders rather than doing low-value tasks that will not support your business’ growth.

FAQs
  • How do I handle tax calculations for merged orders in Shopify?

    Tax calculations for merged orders in Shopify can be complex, these should be carefully reviewed to ensure accuracy, especially if the original orders had different tax rates or rules.

  • Can merged orders be exported for accounting purposes in Shopify?

    Yes, merged orders can be exported, but ensure it reflects the updated order details accurately. You need to export individual orders, then merge them outside of Shopify using accounting software.

  • Is it possible to merge orders from different sales channels in Shopify?

    Merging orders across different sales channels in Shopify may require a specialized approach. However, third-party apps or custom development could provide a solution for merging orders across different sales channels.

One thought on “How to Merge (Combine) Orders in Shopify”
  1. Avatar for gregg micochero gregg micochero says:

    Anyone else having a problem downloading the app Order Merger? It says page not available

Got Something To Say?

Your email address will not be published. Required fields are marked *