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10 Best Shopify Call Apps [Sep, 2024]
Last modified: September 1, 2024
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Elfsight Click To Call
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World Phone Call Button
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This Call Button (Call Center)
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Toll Free Phone Number & Call
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Channels ‑ free web calls
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SimpleCall ‑ A Call Now Button
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Voice Call Notification
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EasyCall ‑ Phone Number & Call
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Social Call and Chat support
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BoostCRM Chatbot & Call Center
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Show More
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When it comes to making contact with customers, one of the best options is for a call. There are plenty of Shopify apps that can help you.
What Can You Do with Shopify Call Apps?
There are lots of things that you can do with Shopify call apps. For one, you can get customers to automatically call you. This is great for arranging collections or having good customer service. There are also ways that your customers can request a call. This is good for out-of-hours when someone might not be available to take customer calls.
Want to enhance communication and customer service on Shopify? These potential best call apps can help improve your overall experience.
Best Shopify Call Apps – Here’s Our Selection:
Elfsight Click To Call
This app allows you to add a call button to your Shopify store, so your customers can call you from their mobile devices with ease. It is easy to install and use on your site, and it makes your website more engaging and can improve your website’s trust factors.
There are several factors that make this a great app. For one, you can make your website’s call button more visible all the time by having it stay at the top of the browser screen. As your customer moves down the page, the button will stay there.
The app allows you to choose where the button appears on your screen. You can set the position yourself and choose a custom layout. And you can also choose when the button will appear. For instance, you can show to all users, new users or those who are returning only. You can also say on what devices the button will appear. The app can also leverage customer fields to tailor the call button’s appearance based on specific user information.
Elfsight Click To Call Highlights:
- You can show the phone button on specific pages, devices and to specific visitors.
- Show the phone bubble with icon and text.
- Easy to install and use on your website.
- Builds trust factors on your website by having a call function.
World Phone Call Button
This is one of the top options when you have international customers, and you would like to connect to them with a Shopify call app. You will get a free-floating ‘call us’ button. This can be clicked for the customers to make a call to you. You can select the location of the floating button. It can go into the bottom left or right of your store.
The button is easy to install. It takes just a couple of clicks to add to your page. This button will not change any code on your Shopify website, and it can be quickly disabled without any messy uninstallation options.
The button can work in any country, on any device and with any customer. Customers can call you from across the world without costing a thing. If you want to make changes to the app, you can choose what devices the customer can view the button on. The default of this app is that it is shown on all devices, but you can restrict it to just mobiles or desktops.
World Phone Call Button Highlights:
- Choose what devices the call button is active on.
- Works across devices with ease, so you can connect with your audience.
- Can help you convert more visitors to your website.
- Is a free app.
This Call Button (Call Center)
Customers can be given an easy-to-access dialer on your website that will do the hard work for them that will allow you to get more customer calls. This can help you convert more of your audience and grow your business with your current levels of traffic. The app works across devices, with the customer able to use your contact button to make a call on any device, even if they’re on a computer.
The app allows you to avoid expensive international calling fees. This allows you to reach a larger audience and sell across the world with ease. Your customers can also ask for a time when they can speak to you with a call booking system. This can ensure that you are ready to receive the call.
If you do miss your customer’s call, then there is an answerphone feature. This allows your customers to leave you a message.
This Call Button (Call Center) Highlights:
- Customers can call you from any device.
- Lots of control over how the app appears on your website.
- Does not change the coding on your website.
- Customers can call you or book a time to call you at a later date.
Toll Free Phone Number & Call
This is a toll-free phone number for your website. The switchboard allows you to communicate easier with customers and you can record higher sales. You will get a phone number with the app that makes your store look more professional. You can also record calls that allow you to train staff members or refer to them later if you need to.
This toll-free contact number allows you to build better trust with audiences. Therefore, you can expect to see higher conversions, even if your customers don’t call you. This is because they can see that you’re a real company with real people. And if they have concerns, they might contact you on the call.
Customers can also use the features on this app to contact you. There are ways that you can receive and respond to text messages with ease. Customers might find that this is a useful way to keep in contact with you and check the availability of any product you have listed on your website.
Toll Free Phone Number & Call Highlights:
- Get a toll-free phone number for your store.
- Respond to customers via text messages.
- Easy to install and use on your website.
- Free telephone number for you.
Channels ‑ free web calls
This app allows you to add a simple widget to your website where customers can call you completely free, directly on your website. They won’t need to pick up a phone or dial any number. All it takes for them to call you is a couple of clicks. But that isn’t the only feature that this app has. The feature has the ability to tell you who is calling.
The app can allow all calls to be free, so customers will appreciate this. At the same time, there are free calls from wherever the customer is. You can accept calls from across the world.
You can also accept calls while you are on the move with the mobile app. This is a great solution that requires just a smartphone. Therefore, you can get on with your life or work away from the computer and still take all the calls that your customers forward to you. In addition, you can add call recordings and voicemail to your services.
Channels ‑ free web calls Highlights:
- Record calls for safety and checks what is said when the customer makes a dispute.
- Free calls from anywhere in the world.
- Can have voicemail on your website.
- Customers don’t need to dial a number to access your call services.
SimpleCall ‑ A Call Now Button
You never have to miss a potential customer again by allowing them to call your phone through their phone or desktop. This unique solution allows you to add a click to call button that will appear at the bottom of your website. It is perfect for several different types of businesses and looks great and can help you get more leads for your business.
The button is completely user-friendly and has been designed for the best performance on your website. There are no coding additions to your website. You can also choose between layouts on your website.
SimpleCall ‑ A Call Now Button Highlights:
- Choose between different layouts so you can customize the experience for your customers.
- Change the text, font size, color, weight, button size and more on your website.
- Available to be used on all devices.
- Limit what pages the button is shared on.
Voice Call Notification
This app allows you to have a voice call notification sent to customers when there is an update on when their order is going to be sent or delivered. This is a great feature for those brands that are operating in Pakistan.
The app works almost as soon as an order has been placed. When the customer makes that order, a telephone call is made confirming their order. Then they are given notifications when the order has been confirmed, fulfilled or canceled. This little extra customer service can really make your customers happy and help you with customer retention.
Voice Call Notification Highlights:
- Works only in certain territories.
- Keeps your customers informed about what stage their order is at.
- Calls the customer immediately.
- Easy installation.
EasyCall ‑ Phone Number & Call - Inactive
Did you know that the average customer call has a conversion rate of about 30-50%? Therefore, you need to find a way that you can connect to audiences via a phone call. EasyCall is one of the best solutions. It is easy, fast and affordable, and it will help you to create a call center for your business with different departments like customer support, sales, or any other objective. Customers can make that call with just a single click, and you don’t need to have a business phone number.
This is a web to web solution, so acts like Zoom or Skype but over your internet, providing a more inline service that your customers will find interesting and can help you cut costs. To help you keep on top of your audience’s calls, there are push notifications that let you know when you’re not logged on that there is a call waiting. Or you can connect a phone number to receive a call as a regular call.
This is one of the best solutions to keep in contact with customers.
EasyCall ‑ Phone Number & Call Highlights:
- You can use this to get free international calls.
- Get access to a complex telephone system that can run through your website.
- Build trust with your audience.
- You can get a telephone number from the app team.
Social Call and Chat support - Inactive
This is a great call when you want to receive inbound phone calls from your customers. There are lots of different ways that you can get messages from your customers through different options including WhatsApp, Telegram, Facebook Messenger, Twitter DM, phone, SMS, and more. You can choose which ones your customers can use to contact you.
When customers use the channel, the messages or the call will be directed back to you. Then you can respond through the same channel.
This can help you bring in more customers because they can choose their favorite method of contact. But you might want to manage your contacts carefully and not use all 20 of the contact options available.
Social Call and Chat support Highlights:
- Connect with audiences with more than 20 different channels.
- Respond to customers instantly and convert them well.
- Customers can call you on their mobiles with the call feature.
- Get the call through to your number for better operations.
BoostCRM Chatbot & Call Center - Inactive
This offers you a lot of options to keep in contact with your customers. You can contact them via telephone calls or through live chat. Both of these options are great for omnichannel communications that allow you to have the best contact with your customers. This can help you build trust with your audience. This app allows you to have customer service that your customers need and deserve.
Better customer service can be one of the best-selling points of your business. More than 83% of your customers will pay up to 25% more when buying from a brand that offers better customer service. This app has lots of widgets that can empower customers with better methods of contact with you.
You can manage your conversations from one single inbox. There are simple filters you can apply that allow you to focus on the open conversations and more. It takes only a few minutes to integrate the app and your communication channels into your website.
BoostCRM Chatbot & Call Center Highlights:
- There is a live chat feature that allows you to keep in contact with your customers.
- Filter conversations to those that are with customers on your website at the time.
- Use chatbots to help reduce your workload.
- Integrate Facebook and Zalo accounts with your store with ease.
Conclusion: 10 Best Shopify Call Apps
If you’re looking for one of the best Shopify call apps, above are 10 of the best options. Which one will you use?
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Do Shopify call apps support multiple languages?
Many Shopify call apps offer multi-language support to cater to diverse customer bases. These apps typically allow you to configure call widgets and greetings in different languages.
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Can Shopify call apps track call analytics and metrics?
Yes, most Shopify call apps come equipped with robust call analytics and metrics tracking capabilities. These features enable you to gain valuable insights into your call center’s performance.
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Can I set business hours for receiving calls through Shopify call apps?
Yes, Shopify call apps often offer the flexibility to set business hours during which you are available to receive calls, ensuring calls are received only during your specified times.
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