13 Choices for the Best Shopify Chatbot Apps. Which Would you Use?
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What are the 13 Best Shopify Chatbot Apps? – [2023]

Last modified: July 4, 2022

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Chatbots can be a great way to offer online customer services on your website without having to spend too much time on the live chat yourself. It can also help you reduce the need of having more staff because chatbots can automatically answer many of the common questions that are there. To offer this service on your website, you need to have one of the best Shopify chatbot apps on your website.

What are the Benefits of Using one of the Best Shopify Chatbot Apps?

There are numerous benefits of using one of the best Shopify chatbot apps on your website. The first is the fact that you can offer a service with limited investment in people. The chatbot on most websites can answer numerous questions the customer might have. For instance, they might want to know the status of the order or whether something is going to come back into stock. Chatbots can collect this information and then respond for you. It doesn’t need human intervention.

Therefore, there is a lot of scope to protect the time of your customer service agents and this can be very beneficial for your revenue. Most business’ have a huge outlay not in products or leases but in personnel. And those that are small companies that do well, still have problems with staffing as a high cost. If you can cut down the time staff are working within customer services on mundane questions, then you can get them to improve the experiences of all customers.

At the same time, Shopify chatbot apps can filter inquiries and pass them onto the right person better. They can also collect all the information from the customer so when a human representative is required, you can easily see everything about the customer and the order. This can speed up the process of dealing with the customer.

There are also live chatbots that can seem very real to the customer. Therefore, they can offer better support and customers take up less of your time.

Chatbots are used throughout the industry now. Year-on-year growth for 2022 has been 92%. And this is mostly because consumers are more likely to interact with a bot. In fact, 70% of consumers will interact with a chatbot. And an incredible 40% of users would rather speak to a chatbot than a virtual agent.

There are numerous Shopify chatbot apps available, here are the best available for you to consider.

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Final Word: The 11 Best Shopify Chatbot Apps

Ensure that you’re engaging customers on your website all the time by using one of the numerous Shopify chatbot apps on your store. These apps can help you improve conversations, revenues and profits on your store while also delivering world-class customer support. Which of the apps will you install?

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