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Top 10 Shopify Helpdesk Apps

Last modified: November 15, 2020

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Customers online need help just like any customer in a store. They might have queries like when an order will arrive, when a product will be back in stock or how they can return an order. These can be handled by a phone call, but this isn’t always convenient. Instead, you could offer online support through several Shopify helpdesk apps.

What can Shopify Helpdesk Apps do for your Store?

When you have one of the Shopify help center apps on your store, you can offer automatic and manual support wherever you are. For instance, some apps will allow you to live chat with visitors to your website or use a chat bot to automatically deal with some of the queries.

You can also create FAQ help centers, where common questions are listed with an answer. This can be a convenient way to service customers. The advantages of a good customer service is that when mistakes are made, good service can retain customers and help you build longer term profits.

There are numerous options when it comes to Shopify Helpdesk Apps, here are some of the best apps that you can install.

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# Name Image
1
Live Chat by Combidesk
Live Chat by Combidesk
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2
Chataffy
Chataffy
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3
WhatsApp Chat - Live Chat
WhatsApp Chat - Live Chat
Extra Information
4
Tidio Live Chat
Tidio Live Chat
Extra Information
5
Gorgias - Support & Live Chat
Gorgias - Support & Live Chat
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6
Re:amaze Live Chat & Helpdesk
Re:amaze Live Chat & Helpdesk
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7
Vitals
Vitals
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8
Help Center HQ / FAQ HQ
Help Center HQ / FAQ HQ
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9
Atlas ‑ Help Center / FAQ
Atlas ‑ Help Center / FAQ
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10
FAQ Accordion | Help Center
FAQ Accordion | Help Center
Extra Information

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Final Word: Top 10 Shopify Helpdesk Apps

When it comes to returning customers, how you provide customer service is really important. That is why you need to use one of the top Shopify helpdesk apps that are listed on this site. From FAQ sections to live chat, you can find all the tools you need to offer the best customer service to your website visitors. Which of the apps will you install?

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