12 Best Shopify Order Tracking Apps – [2024]

Give customers the aftersales experience they expect by offering an order tacking tool to your business. This app mimics the order tracking of popular online stores to give you a way to build trust and improve customer retention.

All orders can be tracked in real-time and the app can use information from more than 800 carriers across the world. Customers can track the package whether they have an account or not with you and it allows for the customer to use just their email and order number, information they should have got in their order confirmation email.

The app uses your store’s design and blends the tool directly into that design. Therefore, there is no contrasting theme design. You can also add the tracking links directly into your automated emails and customer notifications, so customers don’t even need to find out via your website.

The app is fully responsive, so it doesn’t matter what device your customers are using, the app can help them track their order.

Tracktor Order Tracking Highlights:

• Can be used with more than 800 couriers across the world.
• Integrates the tool inside your website’s design for brand cohesion.
• Customers don’t need tracking number, order number and email address will be sufficient.
• Fully responsive, so will work on any device or screen resolution.

This Shopify tracking app allows you to reduce customer service jobs that you have to complete with a tracking widget that will look and feel as your brand. This app has some nice features that aren’t on other apps, such as the ability to hide location, tracking number and more from the results. And the app works perfectly when there are multiple shipments for a single order.

This app can also send out notifications for shipments with email and SMS updates available. These updates can include Shipment Picked, In Transit, Out for Delivery, Delivery Issue and Delivered. And you can showcase important trust factors like the net promoter score that shows how high your customer satisfaction score is.

This app can also track from more than 500 carriers worldwide and can be used for dropshipping.

Shipway ‑ Order Tracking Highlights:

• Tracks all orders from order confirmation to delivery of order.
• Can send notifications of the order to your customers via SMS and e-mail.
• Dedicated tracking link can be set for each shipment.
• Multiple shipments per order can be managed and tracked.

This app can connect with more than 900 couriers, including the leading couriers across the world like UPS, Royal Mail and more to offer your customers peace of mind. The app will embed itself into your store, using your theme’s settings to blend seamlessly into the website to seem as if it is part of the website.

When a customer enters in their order details, the app will collect the relevant information and provide them with the most recent and detailed information about the status of their order. If there is a change in the order status, then the app can alert the customer. Therefore, customers are kept up-to-date about their order without you having to send out manual notifications or speaking to them personally.

All of the notification emails can be customized by you to create messages that are more aligned to your brand. You can also add personal touches to the mailings, including the customers name and add branding elements to the email including shop’s URL and email for best customer service.

The app can also display all tracking information into English, French or Spanish. You can also see the tracking information in Chinese if you want.

Trackr Order Tracking Highlights:

• Embeds seamlessly into your website’s design to help build trust between you and your customer base.
• Can send notification emails when the order status has changed, keeping your customers informed and less likely to call you.
• Can display order tracking information in four languages: Chinese, English, French or Spanish.
• Can customize email notifications to make them more personalized to your audience and your brand.

This simple order Shopify tracking app is really good for those who want something that can help customers, reduce customer service queries but yet gives a professional image without a high cost. All the customers have to do is to enter their email address and order number into a form and the app will collect the information about their order status in real time. This app also allows you to add notes or tracking information to the order that you might want to share with the customer.

This will eliminate a significant number of customer support requests that you will have. This allows you to spend more time supporting other customer service requests that can help improve the customer experience for all.

The app allows you to customize many elements, including the display styles and what information is displayed. The app is also available in numerous languages and can actually be translated in any language you choose.

Order Lookup Highlights:

• Allows the customer to look for the current status of an order with email and order number.
• Simple, low-cost app that integrates with your store with ease.
• Can add additional notes to the orders that can display with tracking information.
• Can customize the output of the tracking to show the customers only what you want them to see.

This app allows you to offer order tracking by automatically providing tracking details. Its other functions are FAQs and contact so you can provide automated responses to all the regular questions that customers are asking about your delivery processes with the Zoobi HelpBot.

It’s an easy app to use, that does not require any coding and a one click installation. Best FAQs integrates with Shopify order confirmation page. It supports chat options from a variety of different platforms including Facebook, WhatsApp, Twitter and more.

Best FAQs (Chat+Track+Contact) Highlights

• Pre-filled order tracking, FAQs and contact pages.
• Knows when an agent is required.
• Automate up to 80% of customer enquiries.
• Option to manually use a number of different languages.

This app allows you to track shipments form over 400 shipping providers so whoever you choose to send you packages with you’re sure to be covered with this app. You can send notifications to your customers at different stages of the delivery process.

TrackShip will blend seamlessly with your store and match your branding and it integrates well with Shopify. It will automatically update on your store when there is an update to any shipping. What’s great about this app is that you can monitor shipments from different providers on the same dashboard to save you time. Your administrators can then pick up any problems with shipping quickly and easily.

You can also set up marketing campaigns to flow seamlessly with delivery of items. You can also analyze the results of your shipping.

TrackShip Highlights

• Tracking from over 400 shipping providers.
• Customers can view their tracking statues.
• Reduce time spent on customer enquiries.
• This app is quick and easy to set up.

This app is simple and can help you provide a tracking number to customers within 60 seconds. When you add the app to your store, customers can collect their unique tracking number for your store. Then they can use this to find the current status of their order. The tracking number will be replaced by the real tracking number when one has been assigned by the courier, but the customer can use the old one to find out the information.

All orders are tracked in real time and you can add custom tracking messages to orders. The app supports more than 300 major shipping carriers across the world, including shippers in the US, China, Australia, EU and further afield. It is a great option for those who hold the stock themselves or use dropshipping services to offer products to customers.

Order Tracking in 60 Seconds Highlights:

• Can support more than 300 carriers across the world.
• Create a tracking page on your website.
• Customers can find out the current status of their order in real-time.
• A temporary tracking number is given to the customer before the shipping agent uses one, so customers can keep an eye on their order immediately.