What are the 12 Best Shopify SMS Apps? – [2023]

You need to find a way to win back the two-thirds of visitors who abandon a cart on your website. And this app is one of the best ways to do that. It offers abandoned cart services through SMS that are reported to a have a 209% higher response rate than phone, email or Facebook. And if a customer has already made a purchase, then you can use this app to upsell to them, to increase order values and improve profitability.

This app is very clever. It will only send messages if the customer hasn’t responded to previous messages. If they’ve made a purchase, it will cancel the second and third messages that are scheduled to be sent (only three are sent). The same can be said when it does win-back campaigns on behalf of your brand.

This app is perfect for those who operate in the US and Canada. However, it does support international customers too. But it should be noted that charges are done on a per message basis and international customers can incur charges that are ten times more expensive than those based in the US and Canada.

SMS Marketing – Winback Highlights:

• Send SMS messages to win back customers across the world.
• Send upselling messages direct to customers.
• Intelligent delivery system, will only continue campaigns if customer takes no action.
• Can be up to 200% more effective than email or Facebook.

Privy is a multi-purpose Shopify app that allows you to market your business in many different ways. For SMS you can send specific campaigns that be highly relevant to your audience. For instance, you can send abandoned cart text messages or a welcome message when someone is visiting your store for the first time.

Privy can also help with your email marketing. Once an account has been established with Privy you can send your first campaign. So, you can start earning money with Privy almost immediately, and therefore earn back the monthly cost for this app.

There are lots of great functions built into this app that will help you grow your email marketing list. Examples of these functions include spectacular looking banners and aesthetically pleasing exit-intent popups. This will help improve your email marketing list and grow your returning audience, the ones that are more likely to make a purchase.

Current customers can be shown upsell popups. These will improve order values and make the customer lifetime values increase significantly.

There are numerous other options to increase Shopify revenues with Privy. You can use audience targeting as a way to send more relevant content to audiences. Audiences can be targeted depending on where they are on your website, the value in their cart, the user’s device and other very effective statistics. By utilizing user behaviors you can offer a more personalized experience that has a positive impact on the end user.

Privy Highlights:

• Send SMS messages to your audience whether it is a welcome message or an abandoned cart message.
• There are numerous campaign triggers that can help to send automated messages and add personalization and relevant to campaigns.
• There is real-time reporting available so you can assess how campaigns perform and make significant changes to them.
• Can integrate with other email marketing platforms to create a strong, more powerful marketing option.

Connect with customers like you’ve never done before by creating automated retention marketing campaigns through several digital marketing avenues. This app will combine your loyalty program schemes with data-driven automation to offer campaigns that can be delivered through several different mediums including SMS and email.

The app can be used to collect and analyze data for one-off campaigns with customers. Or you can create much more lucrative, long-term campaigns that help bring customers back to your brand to spend more money with you. This app uses the latest technology to offer customers rewards for actions that they take thanks to your campaigns. For instance, you can reward customers when they click on a link within an SMS you’ve sent them.

Marsello: Email, SMS & Loyalty Highlights:

• Reward your best customers with this app and ensure you’re getting the best value from your customers.
• Send automated SMS campaigns to your customers to win them back or to get them to complete transactions they started on your phone.
• Welcome new customers with an email or SMS.
• Send long term campaigns or one-off campaigns via email or SMS.

Firepush is used by hundreds of Shopify Plus stores to provide remarketing tools to help them improve revenues. The app, is one that can help you with automated email, web push notifications, SMS and messenger campaigns. This wide range of tools allows you to grow your business with ease, without spending hours trying to connect with customers who’ve abandoned your site for one reason or another.

The app allows you to send up to three automated SMS abandoned cart notifications to customers. This is a proven tactic that can help bring back customers who might have abandoned their cart. Considering that 67% of your visitors will abandon a cart before they complete a transaction, you need to have a way to recover them. Just recovering 10% of abandoned carts can improve your revenues by up to 30%.

The app can also be used to improve your customer service and retain customers. You can win-back customers and therefore improve your customer lifetime value. As it is less expensive to acquire old customers than new customers, this can be a very profitable option for your business.

SMS, Web Push, Email‑ Firepush Highlights:

• Create push and SMS campaigns that can help you reclaim lost abandoned carts.
• Add more value from existing customers with win-back campaigns.
• Free migration from other solutions if you’re thinking of moving.
• Can send many different types of campaigns across numerous marketing channels.

LiveRecover is a SMS marketing platform powering 1,000s of Shopify stores SMS abandoned cart recovery, SMS subscription management and various other text message marketing campaigns. With LiveRecover’s Shopify app you can easily grow an SMS list that will integrate your Shopify customer data to create powerful outbound marketing campaigns.

LiveRecover is easy to use and install. A simple 1 click install via Shopify and within minutes you will be able to setup abandoned cart recovery campaigns to generate more sales over SMS. The unique approach taken by LiveRecover is that the app sends every text message with a live human. No chat bots! This creates a much better experience for customers. Live SMS support means closing more sales and more positive customer sentiment.

LiveRecover SMS Marketing & Cart Recovery Highlights

• Human powered SMS marketing converts better than chat bots
• Powerful segments with Shopify customer data for relevant offers
• 5x ROI guarantee
• Easy to understand sales analytics for SMS marketing insights
• No contracts, month to month payments

SMS marketing can help you grow your store because it reaches customers on a tool that they use several times a day, almost every day. With this app, you’ll be able to grow a TCPA compliant subscriber list that will use Shopify data to build a strong text marketing campaign to drive former visitors to your website (whether new or old customers) back to your store. And you’ll be able to have two-way conversations with your customers.

The app can synchronize your store data within minutes and there are default marketing automations. These automations include abandoned cart recovery, shipping notifications, welcome messages and offers to loyal customers. These can be used within minutes of installing the app to your store.

The app will grow your subscriber count at the checkout, landing pages, through pop-ups, QR codes and by using integration partners. Therefore, it won’t be long before you can start to see the benefits of SMS marketing. And with enhancements like segmentation and automation, you can really start to optimize campaigns for greater success.

Postscript SMS & MMS Marketing Highlights:

• Create segments for content that is more relevant to your audience.
• Automate your SMS marketing to spend more time doing other marketing/running your business.
• Is TCPA compliant.
• Track your store’s revenue and ROI to see SMS marketing work for your business.

This app works with both Facebook Messenger and SMS messages that can help you build a profitable business. This app will help you to recover abandoned carts with ease, allowing you to earn more revenue from potential customers who’ve already know your brand and are starting to trust it.

The app can help you cross sell and upsell other products to past customers. This can allow you to improve the customer lifetime value of your customers. All marketing messages can be automated, leaving you more time to complete other important business tasks while also helping you to grow your business’ revenues.

Other options for this app include discount code generator across SMS, asking for reviews across SMS and winning back past customers.

SMS & Messenger marketing Tobi Highlights:

• Use SMS and Facebook Messenger to build a strong, profitable business for your customers.
• Can cross sell and upsell to customers to improve revenues and lifetime value of customers.
• Winback customers who haven’t purchased from you in a while.
• Lots of campaigns can be automated.

Reconnect with customers and send SMS alerts to customers more than 220 countries across the world. You can notify customers about new accounts, new orders, orders fulfilled, out for delivery, order cancellation and more. You can also collect more sales by sending automated abandoned cart emails to bring back customers.

The app works in stages by offering three text follow ups to those who’ve abandoned carts. The first follow up is sent ideally after one, four or ten hours. A second follow up can be send after 10 hours but before 24 hours are up and it can include an offer or discount to win the customer around and to get them to complete a transaction.

The final follow up can happen after 24 hours and up to 72 hours later. This follow up allows you to make the offer again or to collect feedback about whey the cart was abandoned.

All of these actions are automated, allowing you to spend more time working on other areas of your business.

SMS Notification Cart Recovery Highlights:

• Works in 220 countries.
• Can send several important updates about orders and other details.
• Can recover abandoned carts with a three follow up series.
• Can be integrated with Shipway app to inform customers about delivery.

SMS alerts is an app that can send a host of notifications to your customers. This can include notifications about account creation, orders placed, orders fulfilled, orders cancelled and even price drops. This can help you bring customers back to your store with ease.

There are numerous benefits of using this app over other options, such as its wide use and it can send notifications to customers in 200 countries.

SMS Alert Highlights:

• Customers can receive information via their phones.
• Send price and stock alerts to customers.
• Can reach customers in 200 countries.
• Has a wide range of uses.

There are times when you’re going to be looking not for one app, but for several. And this tool can help you probably solve many issues at the same time. With this app you will be able to reduce loading times for your website pages, reduce widget conflicts and improve conversions with ease.

There are more than 20 different functions that you can take advantage of from the EU Cookie Bar to the recently viewed products and it also includes a price drop or discount notification. Therefore, you can build a stronger website that will get you more sales.

The app is also great because you can save money on subscriptions. This is something that can help you improve productivity and profitability.

Sticky Tools | 20 apps in one Highlights:

• Takes just one click to install.
• Integrates with any Shopify theme.
• Includes more than 20 different functions.
• Notify audiences when there is a price drop on your website.