8 Best Shopify SMS Apps - 2025
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8 Best Shopify SMS Apps – 2025

Last modified: January 6, 2025

Best Shopify SMS apps
Free Shopify Trial
# Image Name
1
SMS Marketing ‑ Winback
SMS Marketing ‑ Winback
2
Privy
Privy
3
Marsello: Email, SMS & Loyalty
Marsello: Email, SMS & Loyalty
4
SMS, Web Push, Email‑ Firepush
SMS, Web Push, Email‑ Firepush
5
LiveRecover SMS Marketing & Cart Recovery
LiveRecover SMS Marketing & Cart Recovery
6
Postscript SMS & MMS Marketing
Postscript SMS & MMS Marketing
7
SMS Notification Cart Recovery
SMS Notification Cart Recovery
8
Sticky Tools | 20 apps in one
Sticky Tools | 20 apps in one
9
Tone SMS Marketing
Tone SMS Marketing
10
SMSBump SMS + MMS Marketing
SMSBump SMS + MMS Marketing
11
SMS Alert
SMS Alert
12
SMS & Messenger marketing Tobi
SMS & Messenger marketing Tobi
13
Cartloop
Cartloop
14
TxtCart SMS Marketing
TxtCart SMS Marketing
Show More

SMS is one of the best ways to keep in contact with your customers. Customers tend not to leave their mobile phones alone for very long. Many customers will check their phones for new messages before they go to bed, and it’s the first thing they do when they wake up. Therefore, you can build good revenue by utilizing SMS in your marketing with one of these best Shopify apps for SMS.

Shopify SMS Apps – Why Use Them?

Shopify SMS apps are excellent tools that can help you run manual and automated campaigns that reach audiences via their phones. Texts are rather non-intrusive ways of marketing and require very little dedicated time by you to implement them. Some campaigns can be automatic, based on behaviors your site’s AI can observe.

Other campaigns can take as little as a few seconds to create and send. It all depends on your needs at the time. Your creativity with SMS is the most important aspect when it comes to creating schedules and more.

And consumers will engage with SMS messages from brands. Research has shown that 80% of the US population uses SMS. And 91% of users will opt in to SMS marketing. The average customer will take just 3 minutes to read each of these messages. And engagement can improve with the use of a Shopify mobile app builder as well.

The ROI of SMS marketing is also very positive. The average ROI is 500% for SMS marketing. That means for every $1 you spend, you’re likely to get $5 in return.

Key Takeaways
1
Shopify SMS apps can send targeted campaigns like abandoned cart messages.
2
These apps can also enhance email marketing efforts with features like exit-intent popups.
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Real-time reporting helps in assessing and optimizing the performance of marketing campaigns.

8 Highly Recommended Shopify SMS Apps:

Filter between free and paid
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SMSBump SMS + MMS Marketing - Inactive

SMSBump SMS + MMS Marketing

SMS Bump is one of the most used SMS marketing and automations apps used by Shopify users. The app is built to be both TCPA and GDPR compliant. You can also integrate with major Shopify apps like Yotpo, Klaviyo and more to create advanced campaigns in seconds and track results as they happen.

The SMS flows can be very sophisticated and you can run your campaigns on autopilot, allowing you to focus on other business matters. The app can send abandoned cart reminders and win-back campaigns. And if you operate in the US, you’re able to send images and GIF SMS campaigns directly to your customers.

To help you make the most of your campaigns, you can segment campaigns by using several Shopify filters to target specific customer groups. And you can run split tests to ensure you’ve got optimized content for your audience.

SMSBump SMS + MMS Marketing Highlights:

  • Run split testing to make your SMS messages more relevant and successful.
  • Can collect subscribers instore if you use Shopify POS.
  • Opt-out lists are kept so you can be sure you’re not sending content to those who’ve unsubscribed.
  • Offers support and tracking of Shopify discount codes.
Keep Reading

The Fascinating History of SMS

The story of SMS (Short Message Service) is one quirky ride from technical experiment to a global obsession that shaped how we communicate. Buckle up for the wild and weird history of texting!

From Nerdy Idea to Global Craze

Picture this: It’s the 1980s, and a bunch of engineers working on the GSM network are trying to figure out how to send short bits of data between phones. They were thinking about messages like, “Your voicemail is full,” but then came the big “aha” moment—what if people could send their own messages? Enter SMS.

The first-ever text? Sent on December 3, 1992, from Neil Papworth, a developer, to a Vodafone executive. The message? “Merry Christmas.”

The first-ever text? Sent on December 3, 1992, from Neil Papworth, a developer, to a Vodafone executive. The message? “Merry Christmas.” It’s a festive start for what would soon become the go-to method of communication for billions of people!

Fun and Wacky Facts About SMS:

  1. 160-Character Limit Magic: The SMS character limit isn’t just some random number. Friedhelm Hillebrand, the guy behind this, sat down and typed a bunch of sentences and figured most human thoughts fit neatly within 160 characters. Pretty genius, right? It’s like Twitter before Twitter was a thing!
  2. Birth of Text Lingo: SMS gave rise to text speak because, let’s be honest, no one has time to write full sentences when you’re squeezing a message into a tiny limit. So, “LOL,” “BRB,” and “OMG” became iconic shorthand. Also, the early versions of emojis—emoticons (remember :-)?)—started here!
  3. Speed Demons Unite: You think you can type fast? Meet Melissa Thompson, who set the world record by typing a 160-character text in 25.94 seconds. Her thumbs should have their own superhero cape.
  4. Texting: The Marketer’s Secret Weapon: Ever wonder why you get so many promotional texts? It’s because 98% of SMS messages are opened—way more than emails! Businesses figured out that texting customers about sales and events was pure gold, and now SMS marketing is a huge industry.
  5. 2FA Superstar: Forget WhatsApp and Facebook for a second. When it comes to securing your online accounts, SMS is the king. Two-factor authentication (2FA) sends you a secret code via SMS to make sure it’s really you logging in. It’s like a secret handshake, but digital.
  6. Texting in Numbers: Despite the boom of messaging apps, SMS is still holding its own. People sent 2.2 trillion texts globally in 2020. That’s a LOT of thumb action happening worldwide!
  7. Next-Gen Texting: RCS (Rich Communication Services): SMS is getting a facelift! RCS is bringing new features like typing indicators, read receipts, and even photo sharing. Think of it as the cooler, more modern cousin of SMS that’s rolling out globally.

Why SMS Still Rocks

Sure, apps like WhatsApp and iMessage might get all the attention now, but SMS is still the reliable grandparent of communication. It’s universal—whether you’ve got a fancy smartphone or a basic flip phone, SMS works. And it’s everywhere, especially in places where mobile data is scarce.

So next time you send a quick “TTYL” or get an SMS deal from your favorite brand, remember you’re part of a long, quirky history of how 160 characters changed the world!

Enhancing Customer Engagement with SMS

Personalize Your Messages

Personalization goes beyond using a customer’s name; it involves crafting messages that resonate with their past interactions and preferences.

Utilizing customer data to send personalized recommendations or reminders can significantly increase engagement.

This strategy makes customers feel valued and seen, which fosters a stronger connection to the brand.

Leverage Two-Way Conversations

Two-way SMS communication allows customers to reply and engage in a dialogue, which can enhance their experience and provide valuable feedback.

Encouraging questions or feedback through SMS not only engages customers but also gives businesses insights into customer needs and preferences. This interactive approach can build trust and loyalty, as customers appreciate a brand that listens and responds.

Offer Exclusive Deals

Exclusive deals sent via SMS make customers feel part of an elite group, which can boost engagement and sales.

Time-sensitive offers or special discounts for SMS subscribers can create a sense of urgency and encourage immediate action.

By providing value directly to their phones, customers are more likely to engage with the brand and take advantage of the offers.

Maximizing Sales with Shopify SMS Apps

Understand Your Audience

To effectively maximize sales with SMS apps, it’s crucial to segment your audience and tailor messages to fit different customer profiles.

Analyzing purchase history and customer behavior can lead to more targeted and relevant SMS campaigns.

Personalization based on these insights can significantly boost engagement and conversion rates.

Create Urgency and Exclusivity

Crafting messages that convey urgency, such as limited-time offers, can prompt quick action from customers.

Exclusivity, such as early access to sales for SMS subscribers, fosters a VIP feeling and can increase customer loyalty and sales. These tactics should be used sparingly to avoid diluting their impact over time.

Optimize Timing and Frequency

Timing is key; sending messages at the right time can lead to higher open rates and conversions. It’s important to consider time zones and customer habits when scheduling SMS blasts.

Additionally, finding the right balance in message frequency is essential to keep customers informed without overwhelming them, which could lead to opt-outs.

Conclusion: 8 Best Shopify SMS Apps

In today’s fast-paced e-commerce world, Shopify SMS apps are like your personal marketing sidekick, making it easy to connect with your customers in a fun, direct way. The best Shopify SMS apps bring your business into customers’ pockets with targeted texts, personalized offers, and automated reminders that are sure to grab their attention. Whether you’re sending abandoned cart nudges or exclusive discounts, SMS marketing lets you cut through the noise and speak directly to your audience. Plus, these apps are super easy to use and come with all the bells and whistles—like segmentation, automation, and compliance—so your texts always hit the right notes. Ready to make your marketing pop? Shopify SMS apps are your secret weapon for instant connection and boosted sales!

FAQs
  • How do Shopify SMS apps handle customer consent?

    Shopify SMS apps typically include features for obtaining customer consent during checkout or via opt-in forms to comply with regulations.

  • Are there any limitations on the number of SMS messages I can send?

    Most Shopify SMS apps have different plans based on the volume of messages, with some offering unlimited messaging options.

  • What metrics should be tracked to measure the success of SMS marketing?

    Key metrics include delivery rates, open rates, click-through rates, and conversion rates. Monitoring these helps in understanding the effectiveness of your SMS campaigns and in making data-driven decisions.

  • What are the best Shopify SMS apps?

    Some of the best Shopify SMS apps include Postscript, Klaviyo, Omnisend, SMSBump, and Attentive. These apps offer a range of SMS marketing tools to help you engage with customers, recover carts, and boost sales.

  • How do Shopify SMS apps work?

    Shopify SMS apps integrate with your store to send targeted text messages directly to your customers. These can include order confirmations, shipping updates, abandoned cart reminders, promotions, and more.

  • Can I automate my SMS marketing campaigns?

    Yes, most apps like Postscript, SMSBump, and Omnisend allow for automation. You can set up triggers for things like cart abandonment, product recommendations, welcome messages, and post-purchase follow-ups.

  • How does SMS marketing help increase sales?

    SMS marketing has high open and response rates (up to 98% for SMS vs. around 20% for emails), making it an effective way to drive engagement, reduce cart abandonment, and offer time-sensitive promotions.

  • Are there free Shopify SMS apps?

    Yes, some apps like Postscript and SMSBump offer free plans with limited messaging volumes. These free plans are ideal for small businesses or stores just getting started with SMS marketing.

  • Can I personalize SMS messages?

    Absolutely. Apps like Klaviyo and Omnisend let you personalize SMS messages with customer names, product suggestions, and relevant offers based on their shopping behavior.

  • How does segmentation work in SMS marketing apps?

    Segmentation allows you to divide your audience into groups based on their behaviors, preferences, or demographics. This ensures that your messages are relevant to each customer, improving engagement.

  • Can I integrate SMS marketing with other marketing channels?

    Yes, apps like Omnisend and Klaviyo allow for multi-channel marketing, integrating SMS with email, Facebook, Instagram, and more. This gives you a unified platform to manage all your customer outreach.

  • What kind of analytics do SMS apps provide?

    Shopify SMS apps typically offer detailed analytics, including delivery rates, open rates, click-through rates, and conversions, so you can measure the effectiveness of your campaigns.

  • How do I collect customer phone numbers for SMS marketing?

    You can collect phone numbers using pop-ups, checkout forms, or through subscription-based incentives like discounts or giveaways. Many apps offer tools to help grow your SMS subscriber list.

  • Can I use SMS for abandoned cart recovery?

    Yes, SMS is a powerful tool for abandoned cart recovery. Apps like Postscript and SMSBump can send automated texts to remind customers of items left in their cart, encouraging them to complete the purchase.

  • How much does it cost to use Shopify SMS apps?

    Pricing varies by app and usage. For example, Postscript and SMSBump charge based on the number of messages sent, while Klaviyo has pricing tiers that include SMS based on your subscriber count.