14 Best Shopify SMS Apps - [2024]
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14 Best Shopify SMS Apps – [2024]

Last modified: November 6, 2023

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# Image Name
1
SMS Marketing ‑ Winback
SMS Marketing ‑ Winback
2
Privy
Privy
3
Marsello: Email, SMS & Loyalty
Marsello: Email, SMS & Loyalty
4
SMS, Web Push, Email‑ Firepush
SMS, Web Push, Email‑ Firepush
5
LiveRecover SMS Marketing & Cart Recovery
LiveRecover SMS Marketing & Cart Recovery
6
SMSBump SMS + MMS Marketing
SMSBump SMS + MMS Marketing
7
Postscript SMS & MMS Marketing
Postscript SMS & MMS Marketing
8
SMS & Messenger marketing Tobi
SMS & Messenger marketing Tobi
9
SMS Notification Cart Recovery
SMS Notification Cart Recovery
10
Sticky Tools | 20 apps in one
Sticky Tools | 20 apps in one
11
SMS Alert
SMS Alert
12
Cartloop
Cartloop
13
Tone SMS Marketing
Tone SMS Marketing
14
TxtCart SMS Marketing
TxtCart SMS Marketing
Show More

SMS is one of the best ways to keep in contact with your customers. Customers tend not to leave their mobile phones alone for very long. Many customers will check their phones for new messages before they go to bed and it’s the first thing they do when they wake up. Therefore, you can build good revenue by utilizing SMS in your marketing with one of the many Shopify SMS apps.

Shopify SMS Apps – Why Use Them?

Shopify SMS apps are excellent tools that can help you run manual and automated campaigns that reach audiences via their phones. Texts are rather nonintrusive ways of marketing and require very little dedicated time by you to implement them. Some campaigns can be automatic, based on behaviors your site’s AI can observe.

Other campaigns can take as little as a few seconds to create and send. It all depends on your needs at the time. Your creativity with SMS is the most important aspect when it comes to creating schedules and more.

And consumers will engage with SMS messages from brands. Research has shown that 80% of the US population uses SMS. And 91% of users will opt-in to SMS marketing. The average customer will take just 3 minutes to read each of these messages. And engagement can improve with the use of a Shopify mobile app builder as well.

The ROI of SMS marketing is also very positive. The average ROI is 500% for SMS marketing. That means for every $1 you spend, you’re likely to get $5 in return.

Key Takeaways
1
Shopify SMS apps can send targeted campaigns like abandoned cart messages.
2
These apps can also enhance email marketing efforts with features like exit-intent popups.
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Real-time reporting helps in assessing and optimizing the performance of marketing campaigns.

 

14 Highly Recommended Shopify SMS Apps

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SMSBump SMS + MMS Marketing

SMSBump SMS + MMS Marketing

SMS Bump is one of the most used SMS marketing and automations apps used by Shopify users. The app is built to be both TCPA and GDPR compliant. You can also integrate with major Shopify apps like Yotpo, Klaviyo and more to create advanced campaigns in seconds and track results as they happen.

The SMS flows can be very sophisticated and you can run your campaigns on autopilot, allowing you to focus on other business matters. The app can send abandoned cart reminders and win-back campaigns. And if you operate in the US, you’re able to send images and GIF SMS campaigns directly to your customers.

To help you make the most of your campaigns, you can segment campaigns by using several Shopify filters to target specific customer groups. And you can run split tests to ensure you’ve got optimized content for your audience.

SMSBump SMS + MMS Marketing Highlights:

  • Run split testing to make your SMS messages more relevant and successful.
  • Can collect subscribers instore if you use Shopify POS.
  • Opt-out lists are kept so you can be sure you’re not sending content to those who’ve unsubscribed.
  • Offers support and tracking of Shopify discount codes.
Keep Reading

Enhancing Customer Engagement with SMS

Personalize Your Messages

Personalization goes beyond using a customer’s name; it involves crafting messages that resonate with their past interactions and preferences.

Utilizing customer data to send personalized recommendations or reminders can significantly increase engagement.

This strategy makes customers feel valued and seen, which fosters a stronger connection to the brand.

Leverage Two-Way Conversations

Two-way SMS communication allows customers to reply and engage in a dialogue, which can enhance their experience and provide valuable feedback.

Encouraging questions or feedback through SMS not only engages customers but also gives businesses insights into customer needs and preferences. This interactive approach can build trust and loyalty, as customers appreciate a brand that listens and responds.

Offer Exclusive Deals

Exclusive deals sent via SMS make customers feel part of an elite group, which can boost engagement and sales.

Time-sensitive offers or special discounts for SMS subscribers can create a sense of urgency and encourage immediate action.

By providing value directly to their phones, customers are more likely to engage with the brand and take advantage of the offers.

Maximizing Sales with Shopify SMS Apps

Understand Your Audience

To effectively maximize sales with SMS apps, it’s crucial to segment your audience and tailor messages to fit different customer profiles.

Analyzing purchase history and customer behavior can lead to more targeted and relevant SMS campaigns.

Personalization based on these insights can significantly boost engagement and conversion rates.

Create Urgency and Exclusivity

Crafting messages that convey urgency, such as limited-time offers, can prompt quick action from customers.

Exclusivity, such as early access to sales for SMS subscribers, fosters a VIP feeling and can increase customer loyalty and sales. These tactics should be used sparingly to avoid diluting their impact over time.

Optimize Timing and Frequency

Timing is key; sending messages at the right time can lead to higher open rates and conversions. It’s important to consider time zones and customer habits when scheduling SMS blasts.

Additionally, finding the right balance in message frequency is essential to keep customers informed without overwhelming them, which could lead to opt-outs.

Conclusion: Top 14 Shopify SMS Apps

If you want to grow your revenues you need to find ways to reach your customers. One of the best options is SMS marketing, which can be very effective. There are lots of great Shopify SMS apps that can help you do this, including those listed above. Which app will you install on your site to help you recover abandoned carts and open up new marketing opportunities?

FAQs
  • How do Shopify SMS apps handle customer consent?

    Shopify SMS apps typically include features for obtaining customer consent during checkout or via opt-in forms to comply with regulations.

  • Are there any limitations on the number of SMS messages I can send?

    Most Shopify SMS apps have different plans based on the volume of messages, with some offering unlimited messaging options.

  • What metrics should be tracked to measure the success of SMS marketing?

    Key metrics include delivery rates, open rates, click-through rates, and conversion rates. Monitoring these helps in understanding the effectiveness of your SMS campaigns and in making data-driven decisions.

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