6 Best Shopify WhatsApp Apps - 2026

WhatsApp can help you significantly, not just with adding live-chat to your website but with your CRM. This is about ensuring customers are given help and offers that are relevant to them. This app is centered around the CRM aspect, but that isn’t the limit of this app. The functionality allows you to connect with customers through chat, email, social, SMS, voice, and WhatsApp.

To help you get started, there are live demos and training. This can help you become better at delivering excellent customer service through WhatsApp and other aspects of this app.

You can manage all kinds of chats through your website. This includes adding chatbots that can help you reduce the time that you’re servicing customers by having the AI take over some responsibility. In addition, you can send customers recommended products through the chat system to help them find what they want.

Finally, this app can help you build more profits through unique features. For instance, you can create automated engagement campaigns triggered by behaviors such as time on page, referral site, order count, items in cart and even exit intent. This reduces the manual actions you have to take, while improving profits.

Reamaze Live Chat Helpdesk CRM Highlights:

• Deliver fast, convenient and accurate customer support for better customer experiences.
• Build an AI powered, multistep chatbot to support customers and help them purchase on your site.
• Use AI to predict customer sentiment and sell them relevant products.
• Show status pages that alert customers about backorders, delays to orders and out-of-stock products.

Adding chat functionality to your website has never been easier than with this Shopify WhatsApp app. Once installed, you can connect customers directly with chat agents. Then you can offer customers great customer service, coupons and other information that will increase your website’s conversions.

Setting up the chat functionality on your website is really easy. The app comes pre-configured with a call-to-action button, message templates and anything else you might need to offer customers great service. All you really need to do to get started is to enter in your phone number and press the enable button in the setup wizard.

During customization, you can change the WhatsApp number, message, button size, color, and icon. You can also select the position of the button on the screen. You can also select whether you want to enable chat to visitors on mobiles, desktops, or both.

WhatsApp Chat - Live Chat Highlights:

• Customize chat visuals so they match your brand.
• Connect with your site’s visitors directly in real-time.
• Configuration is completed for you.
• Get started with just your WhatsApp number.

This Shopify WhatsApp plugin allows you to do so much more than just chat with your visitors. It is a complete marketing package that allows you to capture visitor information and push them to complete transactions on your store. And with the automation available, you can be spending more time bringing customers to you.

The first feature of this WhatsApp app is the live chat. This allows you to speak, in real-time, to your visitors. You can offer them relevant products and discounts to convert them into sales. In addition, you can have automated abandoned cart recovery messages, order notifications and delivery updates.

Therefore, your customers can be kept up-to-date with their orders. This can help you build trust with your audience and prevent unnecessary conversations between customers and support teams. By automating many of the processes, you can also switch focus from marketing and customer service to order fulfillment, improving every aspect of your business model.

There are lots of customization options with this app. For instance, there are 50 premium chat and share button designs you can use, as well as additional customization options available to make your buttons more aligned to your brand’s design.

And all of this is available without the need to add any code to your website.

WhatsApp Chat + Abandoned Cart Highlights:

• Improve your marketing with automation.
• Preconfigure messages that can include discount codes to recover sales.
• Live chat functionality to help you communicate with customers.
• Customization options to integrate the app seamlessly with your brand.

WhatsApp Chat Marketing is an easy-to-use, low-cost Shopify WhatsApp app. It comes with powerful features, including a live chat button that allows you to communicate with your customers in real-time. You can capture your visitor’s WhatsApp number when they click on the add-to-cart button. And then using this information, you can create automated marketing campaigns that can include cart recovery, order confirmation, tracking and more.

The WhatsApp Live Chat Button is quick to configure and can be designed so it fits seamlessly into your website’s design. This can include the color and location of the button on your website.

The add-to-cart feature that captures their WhatsApp number is great because it allows you to initiate the abandoned cart recovery process, even if the customer doesn’t go to the checkout. All messages to your customers can be prebuilt, and they can be sent out with just one click and can come from your brand’s WhatsApp number.

This app is available in many different languages including English, Portuguese and Spanish. While the app is low cost, you will be charged per message. For instance, the cost for the USA is $0.05. Most of the world; however, is $0.075 per message.

WhatsApp Chat Marketing Highlights:

• Communicate with customers in real-time.
• Automated abandoned cart recovery process.
• Available in three languages.
• Capture the visitor’s WhatsApp number before they’ve gone to the checkout.

This app isn’t just for WhatsApp, but that doesn’t mean that it should be discounted. The range of features that allow you to host live-chat on your website are immense. With good live chat on your website, you can build trust with your customers and grow your website’s revenue and brand exposure.

You can communicate with your audience through WhatsApp, Viber, Skype, and more. And with many of the options, there are sharing buttons that allow them to share products/content with contacts on their social media channel.

The App is free to install, but there are additional charges. This will depend on which live chat service you use. However, you will not be charged for using WhatsApp.

All buttons can be customized, positioned and enabled on your site with relative ease. The designs are all responsive. Therefore, they will appear great on any device.

WhatsApp, Skype LiveChat Share Highlights:

• Customize buttons and appearance to make them unique to your store.
• Chat with customers in real time.
• Allow sharing of your content/buttons.
• Free to install, additional charges may apply.