The 10 Best Shopify Live Chat App [2023]
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The 10 Best Shopify Live Chat App [2023]

Last modified: April 16, 2023

The 10 Best Shopify Live Chat App [2023]
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PingMe
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Live Chat is a fantastic way that you can offer customer service options on your website. Numerous platforms can offer this, but for this to happen on your website, you need to have the best Shopify live chat app on your store.

Why Have the Best Shopify Live Chat App?

Live chat is known to improve customer conversion and retention. It acts as a gateway for customers to speak to someone while online without the need to pick up the phone. They have the freedom to carry on with their other tasks while they speak to the customer service agent.

While using platforms like WhatsApp or Facebook Messenger, you can improve your website’s chat features so the customer can continue with the chat even when they leave your website. Therefore, you improve the customer experience.

And live chat helps to improve the customer’s expectations. You can provide information from product details to expected delivery dates. You might also benefit from the other elements, such as saving the transcript for your customers to use later on.

You’ll want to choose an app that works on all devices, is easy to install, and does not require any developer knowledge. Some apps are free and others offer a free trial. Most of them are very quick and easy to get set up and running. A lot of the live chat apps work from a single dashboard which can make it much easier to offer live chat over several different platforms.

So what are the contenders for the best Shopify live chat app?

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Final Word: Which of These 10 is the Best Shopify Live Chat App?

Above is a list of the contenders for the best Shopify live chat app. Any one of them could be considered the best and it is up to you which is best for your website. What you need to do is select the app that will give you the best competitive edge and then use that one on your website. Which one will you choose? Let us know in the comments below.

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