12 Best Shopify Contact Form Apps - [2024]
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12 Best Shopify Contact Form Apps – [2024]

Last modified: October 26, 2023

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# Image Name
Powerful Contact Form Builder
Powerful Contact Form Builder
Sticky Floating Contact Form
Sticky Floating Contact Form
Easy Contact Form
Easy Contact Form
Improved Contact Form
Improved Contact Form
Free Contact Form
Free Contact Form
Form Builder | Mailchimp Forms
Form Builder | Mailchimp Forms
Contact Us Form with Captcha
Contact Us Form with Captcha
Form Builder ‑ Contact Form
Form Builder ‑ Contact Form
Contact Us Form ‑ Contact Form
Contact Us Form ‑ Contact Form
Form Builder with File Upload Highlights
Form Builder with File Upload Highlights
Easy Contact Form Builder
Easy Contact Form Builder
Contact Form ‑ Contact Us Form
Contact Form ‑ Contact Us Form
Show More

When you have a website that sells products or services, you’re going to have loads of people who will want to ask questions. While many will be happy to speak to you using live chat, or to look through FAQs to get their answers, others will just want to email you. That is why all websites should have a contact page with a form to help customers get in touch. With Shopify, you’ll need one of the many Shopify contact form apps to help make this happen.

What Do The Shopify Contact Form Apps Do?

Simply put, Shopify contact form apps add a form to a page, of your choice, where the user can write a message with contact details and then send this to the store owner. At your end, you’ll receive messages in your email inbox with contact details.

All the best Shopify contact form apps should allow you to design the form to your needs. You might want to add requests for more information, such as order numbers or products they’re speaking about. This can be vital in servicing your customers more efficiently.

There are some problems with contact forms in that you can get spam. For this, there are ways you can protect your inbox. Some Shopify contact form apps include this but at other times you might need to have a security app installed on your store.

Contact forms can really help your business grow. Research has shown that a contact form can be part of your lead generation and many businesses see a 10% growth in sales within 6-9 months of adding a contact form to their website. To convert more of their leads on a website, brands should use about five fields. This is the optimal amount according to studies.

While it varies depending on the industry, the average conversion of an online form is about 21.5%. Using a multi-step form can increase conversions by 300%.

Key Takeaways
Shopify contact form apps facilitate customer communication via email.
These apps allow customization to gather specific information like order numbers.
Contact forms can boost sales, with a potential 10% growth in 6-9 months.

Best Shopify Contact Form Apps – Here’s Our List:

Filter between free and paid

Sticky Floating Contact Form

Sticky Floating Contact Form

Most contact form apps place the contact form on a specific page or static location on number pages (like right margin). However, this app allows you to increase sales and capture more leads by having the contact form available at all times. The contact form floats on the screen, this can be located on the bottom, left or right of the screen. This means that when the customer has a question, they can simply fill out the form right where they are and not need to find the contact form.

You can also customize the contact form with different background colors, fonts, the size of the contact form and many other options. You can add custom fields, which can include numerous different data entry options including text, numbers, dropdown, dates, etc..

For those working with people inside the EU, you can add a GDPR consent checkbox to your form. This means that the visitor can agree to terms and conditions before they submit data through the contact form. You can also track the URL from where the message was sent. And the app supports Google Analytics.

You can also give control to your audience. If they don’t want to see the floating contact form, they can minimize it.

Sticky Floating Contact Form Highlights:

  • Contact form always available to customers.
  • Is GDPR compliant.
  • Can add custom fields.
  • Customization options for you.

Improved Contact Form

Improved Contact Form

This app is full of great features. The core of the app is free, but there are some premium features which can only be accessed via the dashboard when you install the app. Once installed, you can have a contact us page with a working, optimized contact form and you can also have a popup form for your shop.

The app allows you to add a contact us button in the corner of each page on your site and this becomes an inpage contact form when clicked. You can customize the fields you want submitted and there is built-in spam protection for your website that will keep annoying spam bots from flooding your inbox with unhelpful messages.

The app is fully optimized for mobiles, so it won’t slow down your website and will help with ranking.

The smart contact form can allow you to see lots of information about those who use your contact form. For instance, they will give you the submitter’s location, IP address, how they discovered your site and what pages they viewed before contacting you.

Improved Contact Form Highlights:

  • A free app that allows you to have a contact form and popup.
  • See more information about the sender so you can deal with their query better.
  • Optimized for mobile devices.
  • Secured against spam bots.

Free Contact Form

Free Contact Form

This offer allows you to have all the fundamental tools to quickly setup a contact form. There’s no coding or developer needed. The form builder is intuitive and really easy to use. You can use advanced fields, including Dropdown lists, multiple choices and checkboxes. This enables you to not just build contact forms, but also feedback and booking forms.

There are a lot of style options available for your contact form, so you can really design your site’s contact form to match your brand’s style. You can change the contact form to make it embedded on a page, a popup or a bubble. Likewise, you can change it so it will only display on certain pages or display on certain user behaviors.

To make the most out of your site and the contact forms, there are analytics that can tell you which are performing better. Therefore, you can find ways to improve conversions, sales and more with this app.

There is a premium option available for this app, the free is good enough for most store owners.

Free Contact Form Highlights:

  • Can use the free version to keep costs down.
  • Analyze which contact forms make the most impact on your site.
  • Develop sophisticated contact forms.
  • Use your contact forms in many different ways.

Contact Us Form with Captcha

Contact Us Form with Captcha

This app allows you to develop a simple contact form within just a few minutes and with no coding knowledge. This app does have a pro version, which is paid, but this app is free and is all you need. The app won’t slow down your website and is secured with the help of Ajax and HTML5 technology. You can add security to your app with the help of Google Captcha.

The contact form will be fully responsive and therefore perfect on mobiles and other devices. Once the contact request has been sent, you can deliver a thank you message to the sender. This can be customised in the dashboard.

You can also customize your form header with images, custom formatting and more. You can also customize the contact form with Advanced CSS. This app can support any language.

All submission data is kept by the app, so you don’t lose it. If you need to find a past submission, you can search past contacts to find messages.

Contact Us Form with Captcha Highlights:

  • Create a contact, feedback or booking form with ease.
  • Secured against spam with latest technology.
  • All data stored for easy retrieval.
  • Collect online payments with Stripe or PayPal.

Easy Contact Form Builder

Easy Contact Form Builder

One of the top free apps available on Shopify, this app can help you add a contact now or contact form to your website with ease. The form can be displayed in numerous formats including popup, bubble or embedded. You can also set any button in your theme to trigger contact forms.

There are lots of uses for this theme. You can use it to build basic fields, get customers to upload files, add multiple choice and more.

When customers have sent over a form, you can manage their data more efficiently. Therefore, you can improve your CRM database and also improves sales. All data can also be imported into MailChimp.

Easy Contact Form Builder Highlights:

  • Easy to use app that allows you to add contact forms to anywhere on your website.
  • Add data straight to your website’s MailChimp account.
  • Improve sales with ease.
  • Lots of customization options for your contact form.
Keep Reading

Top Qualities of Effective Shopify Contact Form Apps

Intuitive User Interface

A top-quality contact form app should offer an intuitive user interface. This ensures that store owners can easily set up and customize their forms without any technical hurdles.

Spam Prevention Features

Spam can be a significant issue for online stores. Effective contact form apps incorporate features like CAPTCHA or reCAPTCHA to filter out automated spam submissions, ensuring only genuine customer queries get through.

Responsive Design

With a majority of users accessing websites via mobile devices, it’s crucial for contact forms to be mobile-responsive. This ensures that the form looks and functions well, regardless of the device being used.

Data Collection and Management

Collecting customer data is only half the battle. Effective apps offer features that allow for easy management, storage, and export of this data, facilitating better customer relationship management.

Why Every Shopify Store Needs a Contact Form

Enhancing Customer Communication

Contact forms bridge the gap between store owners and customers. A well-structured contact form ensures that customers can easily reach out, enhancing their overall shopping experience.

Building Trust with Shoppers

A visible contact form can instill confidence in shoppers. If they know they can easily reach out with queries or concerns, they’re more likely to trust the store and make a purchase.

Overcoming Limitations of Default Forms

While Shopify themes often come with built-in contact forms, they can be basic. Leveraging specialized apps can provide more advanced features, ensuring that the contact form meets all the store’s needs.

Setting Up and Optimizing Your Contact Form

Easy Setup Process

Adding a contact page on Shopify is straightforward. Navigate to Online Store > Pages in your dashboard, then click “Add page”. Name your page and select “contact” from the Theme template field.

Choosing the Right App

Several apps can help create an attractive contact page. When selecting an app, consider factors like ratings, reviews, and specific features that align with your store’s needs.

Customizing for Better Engagement

Customization is key. Whether it’s adjusting the form’s colors and fonts or adding specific fields, a tailored contact form can enhance user engagement and ensure you receive the information you need.

Conclusion: Top 12 Shopify Contact Form Apps

Make sure that you have one of the best Shopify contact form apps that will allow you to service your customers best. At the same time, protect yourself from spam with the right app. The above ten all have features that make them excellent choices, the decision on which you use is up to you. Which will you install?

  • Are there any monthly limits on the number of submissions I can receive with contact form apps?

    It depends on the app. Some apps may have submission limits based on the plan you choose, while others offer unlimited submissions.

  • Can I set up automated responses for submissions received through the contact form?

    Yes, many apps allow you to set up automated email responses, ensuring customers receive immediate acknowledgment of their queries.

  • How do I handle spam submissions on my contact form?

    Some contact form apps come with built-in spam protection. Additionally, you can integrate CAPTCHA or other security measures to prevent spam.

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