The 12 Best Shopify Customer Retention Apps

The 12 Best Shopify Customer Retention Apps

Last modified: June 24, 2022

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Retaining customers is a vital part of running a retail store online. Keeping customers coming back can help you raise profits significantly. And there are several Shopify customer retention apps that can help you.

Customer retention is important for two significant reasons. For one, the costs of retaining a customer are 20% of acquiring a new customer. Research has often found that retaining customers for your business can not just save your costs, but grow profit margins with a 5% additional retention improving your profits by up to 95%.

Poor customer service is often one of the biggest losses of customers. About 33% of customers will switch brands after just one bad experience. And this could be losing US organisations approximately $137 billion every year.

What Is A Shopify Customer Retention App?

When we talk about a Shopify customer retention app, we’re describing an app that is designed to bring customers back who have already bought a product from the store. There is no preference to the marketing avenue that is used for retaining customers. There are lots of opportunities.

However, there are some apps that are perfectly designed for retaining customers. Here are some of the best Shopify apps that can be used in this manner.

# Name Image
Shopify
Shopify
More Info
1
Vitals
Vitals
More Info
2
Smile: Rewards & Loyalty
Smile: Rewards & Loyalty
More Info
3
Scout ‑ 1 on 1 Customer Alerts
Scout ‑ 1 on 1 Customer Alerts
More Info
4
Retention Optimizer
Retention Optimizer
More Info
5
Supercharged Store Emails
Supercharged Store Emails
More Info
6
Customer Accounts Hub
Customer Accounts Hub
More Info
7
Ongoing Subscriptions
Ongoing Subscriptions
More Info
8
Loyalty, Rewards & Referrals
Loyalty, Rewards & Referrals
More Info
9
Loyaltyplex
Loyaltyplex
Inactive
10
Retentify ‑ Customer Retention
Retentify ‑ Customer Retention
Inactive
11
TxtCart SMS Marketing
TxtCart SMS Marketing
Inactive
12
Customer Service Messenger Bot
Customer Service Messenger Bot
Inactive

Filter between free and paid

Free
Premium
All

Retentify ‑ Customer Retention - Inactive

Retentify ‑ Customer Retention

Specifically designed for retaining customers, this app has several things that allow you to recover customers abandoning carts and getting them to return to your brand at a later date. To help you recover abandoned carts, you can set an option that blinks a browser’s tab when the customer attempts to exit your page. This option is available on all major browsers.

You can also customize titles on the browser with emojis, which makes them unique and attracts audiences to use your site.

Retentify ‑ Customer Retention Highlights:

  • A free app.
  • Blinks your site’s tab when a customer looks to exit the site.
  • Can add emojis to your tabs.
  • Is compatible with numerous other popular apps.

Final Word: The Top 12 Shopify Customer Retention Apps

If you want to have a successful Shopify store, then you need to have a Shopify customer retention app. This will support your sales by encouraging previous customers to shop with you again. There are many benefits to this, including reduced costs and higher order values. There are also multiple routes you can go down. Or you can combine different strategies to ensure that you are maximizing results for your brand.

The choice on how you go about improving customer retention is up to you. However, with these 10 apps above, there are many, great options that can lead you to great success. So, which of the Shopify customer retention app will you choose?

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