Top 10 Shopify FAQ Page Apps - Shopify Theme Detector Blog

Top 10 Shopify FAQ Page Apps

Last modified: February 6, 2020

Shopify

Customers can’t always find everything they want on your product pages. They often have lots of questions that need to be answered before they’ll commit to a purchase. There are two ways they can get this information: contacting you, or looking for answers on your website. The former of these is personal, but if you’re busy, there might not be someone around to answer.

And you might need to consider that the personal touch is costing you precious time to improve your customer satisfaction and that this time could be better spent. That is why you might need to use a Shopify FAQ page app.

What Is A Shopify FAQ Page App?

A Shopify FAQ page app is an additional element to your website, that you can add on, that will offer you a functional page where questions can be written with answers. Answers can sometimes just appear before the question, or they can be hidden until the visitor activates them.

There are many different ways that FAQ pages can be added to a site, with some brands having hundreds of FAQs that they need lots of pages and search bars for the user to successfully use. Other sites have just a few questions that can be managed very easily.

So, what are the best Shopify FAQ page apps? Here are some of the best that we think you could use for your brand.

Frequently Asked Questions
Frequently Asked Questions

This app will allow you to add questions and their respective answers that can then be displayed on their own page for visitors to see. This will help visitors and customers understand more details about your products, brand and services.

If you have a lot of questions, you can assign categories to your questions. These can then be used by your visitors to find specific answers. All answers can be hidden with visitors collapsing them/expanding them as necessary.

You can also highlight the certain questions, like the most asked questions or ones which are most important for your service.

If there are any other questions that the customer has, there is a function that allows visitors to submit questions.

Frequently Asked Questions Highlights:

  • A free app that allows you to develop a comprehensive list of FAQs.
  • Customers can collapse and expand answers as necessary.
  • Visitors can ask questions if they can’t find it.
  • Highlight important questions.
Amaz FAQ & Accordion App
Amaz FAQ & Accordion App

This app works perfectly on all devices, including mobiles. The app allows you to add an FAQ section to anywhere on your website. All you need to do is copy and paste the code into the correct section on your site. One of the key areas to display your FAQs is on your product pages, just like Amazon does, which is where this app gets its inspiration from.

You can create multiple FAQ categories and items. It is easy to create and manage through the backend of your Shopify store. You can also delete an FAQ if it is no longer applicable for your products.

When you setup your FAQ section, you can choose from many different design options. This allows you to create a design that is aligned to your brand. This can include colors and more on your page.

Amaz FAQ & Accordion App Highlights:

  • Save time for you and your customer service team by providing an area where common questions are answered.
  • Customize the look of the FAQ sections, so they match your brand.
  • Improve customer support and satisfaction.
  • Add the FAQ section to anywhere on your website, by copying the code and pasting it into the right place on your website.

Final Word: Top 10 Shopify FAQ Page Apps

Visitors and potential customers will always have potential questions for you and your brand. The problem is, that most of them will have the same questions. This can be very time consuming for you and your customer service team.

Therefore, it is best if you use a Shopify FAQ page app to list commonly asked questions and the answers. There are lots of potential apps for this, which one you use will depend on your needs. Which of the ones we list will you choose?

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