How to Add a Telephone Link with the Rich Text Editor on Shopify

Last modified: April 30, 2025

Adding a clickable phone number in Shopify’s Rich Text Editor is super simple. No coding needed. No apps. Just a one-liner.

Here’s how to do it:

Go to any Page, Product Description, or Section that uses the Rich Text Editor
Highlight the text you want to turn into a phone link (like: Call Us Now)
Click the link icon 🔗
In the URL box, enter:

tel:+1234567890

Replace +1234567890 with your actual phone number (include the country code for international support).

Hit Apply or Save

Done. When users tap it on mobile, it’ll open their dialer.

Tips from shopthemedetector.com

Don’t add dashes or spaces in the tel: link
- ✅ tel:+15551234567
- ❌ tel:1-555-123-4567
You can style it like a button using theme settings or inline HTML (Call Now)

This is an easy process which is very similar to adding a link to a Shopify page.

Here are the instructions for you to follow to effortless add a telephone number to your website that is usable.

Key Takeaways

Log into Shopify, navigate to the desired page/post for editing.

Highlight the text, click the link button, and enter ‘tel:’ followed by the phone number.

Add a brief description in the link title field, confirm, and save the changes.

Enter the Telephone Number

Now it is time for you to add your telephone number to your website. This is done by using the ‘link to’ box and adding the ‘tel:’ code followed by the right telephone number. An example of how it should look:

tel:+0-123-456-7890

For domestic only calls (i.e. within the same country) you don’t need to enter the country code. Otherwise, enter the country code.

Confirm

Now you need to confirm the adding of the link to the page. This can be done by clicking on the button that says ‘Insert Link’. This will close the dialogue box and insert the link onto the page.

Step 8 - Save

Now you can save the page/post.

Keep Reading

Conclusion: How to Add a Telephone Link with the Rich Text Editor on Shopify

Using the above instructions to add a telephone link within your pages/posts. This is an easy process that can be completed within minutes. The process is very similar to how you can create a link on a page for your website.

Shopify’s advanced customization options make it easy to enhance your store and provide a better experience for your customers. With just a few clicks, you can add audio files, email links, and telephone links to your pages and posts, making it easy for customers to get in touch with you and learn more about your products.

And remember, you can also add an app to your store for easy contact forms.

FAQs

Can I add multiple telephone links on a single Shopify page?

Yes, you can add multiple telephone links on one page. Each link can be set up following the same steps, ensuring they lead to different numbers or departments as needed.
Can I add a fallback option for the telephone link in case of errors?

While Shopify doesn’t directly support a fallback for telephone links, you can provide alternative contact options like email or a contact form on the same page.
Can I style the telephone link to match my store’s theme?

Yes, you can certainly style the telephone link using CSS to seamlessly integrate with your Shopify store’s theme and overall design aesthetics, ensuring a consistent user experience.