This has happened to all of us. You go to a website, you’re about to log in and all of a sudden you completely forget your password for your account. You sit there thinking for a few minutes and try a couple of different options but nothing is working, you can’t sign in.

This can be stressful and infuriating. While usually it is not so complicated to change your password for your account on a website it is still frustrating and can be a hassle. You sometimes have to answer a bunch of security questions (that you don’t always remember), sometimes you have to call customer service, it’s always a bit of a headache.

Luckily, if you forget your password for Shopify and need to reset it there are just a few steps you have to take before you can easily create a new one and sign back into your account to continue working.

Key Takeaways
1
Forgetting your Shopify password can be stressful but resetting it is straightforward.
2
Enter the email used for your Shopify account and click “send email instructions”.
3
Follow the link in the email, set your new password, and click Reset Password.

How Can I Change or Reset My Password on Shopify?

how to reset your password

If you can’t remember your Shopify password don’t freak out. If you need to (or want to) reset your Shopify account password here are the simple steps you are going to have to take. Please note that if you are a staff member you need to contact your admin in order to have your password reset, but for everyone else let’s continue.

  • On the Shopify admin page click the question mark icon that is in the password field
  • Once you have clicked on the question mark, put in the email address that you used when you were creating your Shopify account and click “send email instructions”. You should receive an email shortly with the password link
  • Once you receive the email, open it and click on the link for resetting your password
  • Enter the new password that you want to use, reenter to confirm they both match and then click Reset Password

And that’s it. Your password has been reset and your new password is ready to be used to log in to your Shopify Account.