Hotjar Install runs on 4.6% of the 3,500,000+ Shopify stores across our full detection dataset. For how its share is moving right now, see app trends.
#16 most-used app in our datasetHotjar Install is a Shopify app used by 4.6% of the Shopify stores in our dataset, ranking #16 among all apps we track. The figure reflects the app detected on live storefronts, not App Store install counts.
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Hotjar Install has slipped from 6.3% to 2.3% of the stores scanned each month over recent months. See all Shopify trends →
Hotjar is a behavior analytics tool that shows you how visitors actually use your store. Instead of only counting clicks and conversions, it records real sessions, builds heatmaps of where people scroll and tap, and runs on-site surveys and feedback polls. The Shopify listing is a lightweight installer that drops Hotjar's tracking onto your storefront; the insights themselves live in Hotjar's own dashboard.
Where a numbers dashboard tells you what happened, Hotjar helps explain why. Heatmaps reveal which sections get ignored, session recordings show where shoppers hesitate or rage-click, and surveys ask visitors directly what stopped them buying. It fits stores that have traffic but want to understand the friction behind their conversion rate, and it pairs naturally with a metrics tool rather than replacing one.
It answers "why," not "how many." Most analytics apps count; Hotjar shows the behavior behind the numbers, which is why it tends to sit alongside a metrics tool rather than instead of one.
A mid-sized store's diagnostic. Adoption skews to stores with real traffic and a mid-sized catalog, the point where a conversion problem is worth watching real sessions to solve.
The listing is just the installer. The Shopify app only drops the tracking script; the heatmaps, recordings, and surveys all live on Hotjar's own platform, so judge it on the platform, not the app page.
Proven on mainstream themes. Its top homes are the common themes, Dawn, Prestige, and Impulse, so it installs cleanly on a standard build.
Worth it once you have traffic to study. On a quiet store there is little behavior to watch; when you have visitors and a conversion rate you want to improve, session insight earns its place.
| # | App | % of stores | Usage |
|---|---|---|---|
| 1 |
Klaviyo
Email Marketing |
70.6% | |
| 2 |
Judge.me Product Reviews App
Product reviews |
35.5% | |
| 3 |
Loox ‑ Product Reviews App
Product reviews |
31% | |
| 4 |
Recharge
Subscriptions |
24.8% | |
| 5 |
Yotpo
Product reviews |
24.2% | |
| 6 |
Countdown Timer
Countdown timer |
19.8% | |
| 7 |
Gorgias
Support - Other |
18.8% | |
| 8 |
Triplewhale
Analytics |
17.6% | |
| 9 |
Rebuy Personalization Engine
Checkout - Other |
15.5% | |
| 10 |
Trustpilot
Marketing - Other |
13.9% |
| # | Theme | % of stores | Usage |
|---|---|---|---|
| 1 | Dawn |
13.7% | |
| 2 | Prestige |
6.7% | |
| 3 | Impulse |
4.5% | |
| 4 | Shrine PRO |
4.2% | |
| 5 | Impact |
3.7% | |
| 6 | Focal |
2.5% | |
| 7 | Broadcast |
2.4% | |
| 8 | Horizon |
1.9% | |
| 9 | Symmetry |
1.7% | |
| 10 | Debut |
1.7% |
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This figure comes from live detection: we scan Shopify storefronts and read the apps each one runs, then express it as a share of the 3,500,000+ stores in our dataset. It is a share of every store in our dataset, not just recently scanned stores, so it moves more slowly than the month-over-month figures on our trends page. We report what is currently detected, not historical installs or Theme Store / App Store counts.
Independent by design: rankings are determined solely by live detection data. Affiliate relationships never affect what ranks or how stores are counted. Read the full methodology →