Are you looking to start a Shopify medical supply store? Since the Pandemic, the demand for medical supplies has increased. In 2024, the global market size for medical supplies was estimated at approximately $146 billion. By 2034, the market is forecasted to reach around $215 billion, accelerating at a CAGR of 3.96% (Precedence Research). Therefore, there is a huge market that you can take a share of.

Key Takeaways
1
Check licensing requirements for selling medical supplies; some products may need special permissions.
2
Create a Shopify account and use the 3-day free trial to set up your store.
3
Choose a theme that suits your Shopify medical store for an optimal customer experience.

Do You Need a License?

There are concerns that you need a license to sell medical supplies. For some supplies, this might be the case. For instance, medication or anything that requires a doctor’s signature could be the law. However, other products like dressings, clothing, and other items won’t need a license. But it is always best to check your local authority or the business authority for the country you’re selling to, to ensure that you can sell without any regulations.

Starting a Shopify Medical Supply Store

If you’re looking to start a Shopify medical supply store, then you should follow the instructions below.

Step 1 - Create a Shopify Account

The first thing that you should do is to create a Shopify account. Shopify offers all new customers a chance to benefit from a 3-day trial. You can get longer free if you use a developer account, where you can have up to 50 orders without paying for a hosting charge. Try a health and beauty theme.

Step 2 - Connect a Domain

Now you can connect a domain to your Shopify account. This is really quick to do. But if you don’t have a domain name, you can register a domain with Shopify that will connect to your account.

Step 3 - Add Products

Now you can add products to your website. This is really simple to do. If you’re dropshipping, then you can use an app that will allow you to import the products into your website with one click. You can import titles, descriptions, images, videos and even reviews from suppliers to help you sell.

Step 4 - Add Vital Information

Now you need to add the vital information that can help you get the orders to the customers and take payments. For instance, you need to add tax, payment, shipping and other information. This doesn’t take too long.

Step 5 - Add Theme

Now you can install a theme on your website. There are lots of free and premium themes available. Two of the best premium themes are Shoptimized and Booster. These are great themes that have fast loading times.

Speed matters for a store like this, where buyers often reorder in a hurry. A slow site costs you sales, so a fast, lightweight theme protects your revenue.

Step 6 - Marketing

Now you need to get marketing. This includes improving your website’s SEO and adding social media, email marketing, push notifications and more. You can get apps that have numerous functions on them to make this easier and more cost-effective.

Where to Source Medical Supplies

Your supplier model shapes margins, compliance, and delivery times, so settle it before you list a product. Medical supply stores usually run on one of a few models:

  • Authorized distributors. Buy from established medical distributors and hold stock yourself. This gives you the best control over quality and delivery, but you carry the inventory and often need accounts that verify you are a legitimate reseller.
  • Manufacturer-direct. Source straight from manufacturers for better margins on core lines, usually with minimum order quantities and longer lead times.
  • Dropshipping. List a distributor’s catalog and forward each order to ship. There is lower risk and no inventory, but margins are thinner and you must confirm the supplier meets the same standards you promise buyers.

Whichever you choose, keep documentation on sourcing and certifications. In this category a buyer, and sometimes a regulator, may ask where a product came from.

Compliance Is Part of the Product

Medical supplies sit under more rules than most retail categories, and getting compliance right is part of earning trust. Some products, like anything requiring a prescription or a doctor’s authorization, may need licensing or special permissions to sell, while general items such as dressings, gloves, or mobility aids often do not. Requirements vary by product class and by the country or state you sell into, so check with your local health or business authority before you list. If you handle any patient information, factor in privacy rules on top of product regulation. Building this in early is far cheaper than fixing it after a complaint.

Selling to Businesses, Not Just Consumers

Many medical supply orders come from clinics, practices, care homes, and other businesses rather than individual shoppers, and a larger share of stores in this category sell wholesale or to trade than in most niches. That changes what the store needs. Offer account logins, volume or contract pricing, easy repeat ordering, and quote requests for larger orders, and make purchase-order and invoicing options available where you can. A professional buyer reorders on a schedule, so the smoother you make that repeat purchase, the more of their spend you keep.

Shipping and Handling Considerations

Some medical products ship like any parcel, but others need more care: temperature-controlled items, sterile packaging that cannot be compromised, or bulky mobility and durable-medical equipment that needs freight. Be clear on the product page about lead times, storage requirements, and any restrictions, and set shipping rules that reflect real handling costs so a heavy or specialized order does not erode your margin. Clear return and hygiene policies matter too, since many opened medical items cannot be returned.

What Business and Industrial Supply Stores Look Like

A medical supply store sits inside Shopify’s business and industrial category, where the buyer is usually purchasing for a clinic, practice, or business rather than for themselves. That shapes how these stores run: a larger share sell wholesale or to trade than in most categories, and the typical store installs a solid stack of apps for reviews, email, and reordering. The live figure is below:

5.8
Stores in this category install 5.8 apps on average
Median: 5 apps · 25th–75th percentile: 3–8 apps · max: 26 apps
Based on stores in this category in our dataset.
Apps installed% of stores
111.6%
210.7%
312.6%
411.4%
510.3%
6-1029.5%
11-2013.4%
21+0.6%

You can see which themes and apps business and industrial stores rely on most on our business and industrial store statistics page.