Trustpilot for Shopify — Usage Statistics
Trustpilot runs on 5.6% of the 3,500,000+ Shopify stores across our full detection dataset. For how its share is moving right now, see app trends.
#14 most-used app in our datasetTrustpilot is a Shopify app used by 5.6% of the Shopify stores in our dataset, ranking #14 among all apps we track. The figure reflects the app detected on live storefronts, not App Store install counts.
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Trustpilot adoption trend
Trustpilot has slipped from 6.8% to 2.2% of the stores scanned each month over recent months. See all Shopify trends →
Trustpilot pricing
- FreeFree
- Starter$1,188/year
- Plus$3,828/year
- Premium$9,588/year
Trustpilot is an independent review platform, and this integration brings it into your Shopify store. It shows your Trustpilot rating and TrustBox widgets on product and home pages, and automatically emails buyers a review invitation after they order, so your review count grows without manual work. Because those reviews live on a well-known third-party site, they carry weight with shoppers who already recognize the badge.
Beyond displaying the score, the app syncs orders to trigger verified review requests and can feed your star rating into Google through Trustpilot's partnership, which puts review stars on your search and shopping listings. It fits brands that want reputation to live on a recognized outside platform rather than only on-site, and it turns up most on stores selling considered or higher-priced products, where external credibility helps close the sale.
Borrowed credibility. Trustpilot's weight comes from living on a platform shoppers already recognize, not on your own store. For a brand still building trust, that external badge can carry more than a star rating pulled from your own reviews.
Popular with larger brands. The stores running it tend to carry a larger than average range, the kind of brand-minded shops that treat reputation as its own channel rather than an afterthought.
A deliberate choice. It sits just outside the fifteen most detected apps, trailing the on-site review tools most merchants install first, so choosing it usually means credibility is a real priority.
Ratings that reach Google. Through Trustpilot's Google partnership, your rating can show as stars on search and shopping listings, a concrete reason to pick it over a purely on-site reviews app.
The catch. If your goal is product reviews on the page, a dedicated reviews app tends to do more for less. Trustpilot earns its spot when outside reputation is the whole point.
Apps installed alongside Trustpilot
| # | App | % of stores | Usage |
|---|---|---|---|
| 1 |
 Klaviyo
Email Marketing |
67.4% | |
| 2 |
 Judge.me Product Reviews App
Product reviews |
31.8% | |
| 3 |
 Loox ‑ Product Reviews App
Product reviews |
31.3% | |
| 4 |
 Recharge
Subscriptions |
21.4% | |
| 5 |
 Yotpo
Product reviews |
21.1% | |
| 6 |
 Countdown Timer
Countdown timer |
19.7% | |
| 7 |
 Triplewhale
Analytics |
18.4% | |
| 8 |
 Gorgias
Support - Other |
15.7% | |
| 9 |
 Rebuy Personalization Engine
Checkout - Other |
12.1% | |
| 10 |
 Swym Wishlist
Wishlists |
11.7% |
Themes commonly running Trustpilot
| # | Theme | % of stores | Usage |
|---|---|---|---|
| 1 | Dawn |
13.2% | |
| 2 | Prestige |
6.1% | |
| 3 | Impact |
5.8% | |
| 4 | Impulse |
3.5% | |
| 5 | Horizon |
3.3% | |
| 6 | Concept |
2.5% | |
| 7 | Symmetry |
2.4% | |
| 8 | Broadcast |
2.3% | |
| 9 | Enterprise |
1.6% | |
| 10 | Focal |
1.6% |
Store types using Trustpilot
By business model
- Subscription 22.8%
- Multichannel & Marketplaces 11.5%
- Wholesale / B2B 4.4%
- Print on Demand 1.6%
- Dropshipping 1.4%
By what they sell
- Apparel & Accessories 44%
- Health & Beauty 22.3%
- Home & Garden 21.8%
- Food, Beverages & Tobacco 18%
- T-Shirts 13.5%
- Electronics 7.9%
Examples of stores running Trustpilot
- icon-amsterdam.com
- nude-project.com
- doreandrose.com
- mellowsleep.com
- im8health.com
- row.representclo.com
Store owners can request removal of their domain from example listings.
Frequently asked questions
How popular is the Trustpilot Shopify app?
Is Trustpilot a good Shopify app?
What apps are used alongside Trustpilot?
Which Shopify themes use Trustpilot most?
How this data works
This figure comes from live detection: we scan Shopify storefronts and read the apps each one runs, then express it as a share of the 3,500,000+ stores in our dataset. It is a share of every store in our dataset, not just recently scanned stores, so it moves more slowly than the month-over-month figures on our trends page. We report what is currently detected, not historical installs or Theme Store / App Store counts.
Independent by design: rankings are determined solely by live detection data. Affiliate relationships never affect what ranks or how stores are counted. Read the full methodology →
