See What Customers are Adding to Their Carts on Shopify [2024]
Shopify - 3 Day Free Trial - No cc Needed   Free Trial
Detect Shopify Theme

Or go to our Shopify Theme Detector directly

How to See what Customers are Adding to their Carts on Shopify

Last modified: December 12, 2023

FAQ
How to See what Customers are Adding to their Carts on Shopify
Free Shopify Trial

Knowing more information about the user behaviors on your website can help you to increase revenues on your website. For instance, if you know that customers add one particular product constantly to their cart and then abandon that product in favor of another product, then you need to make changes to that product.

Sometimes it can be harder to know what to do when your customers are picking up products and then taking them out of the cart. Even if they make an order later or abandon the cart, you don’t just get that information. Therefore, you can’t make sensible decisions for your brand.

So here are some options that allow you to see what customers are adding to the cart on Shopify. This will include all scenarios, including when customers abandon the cart later on or when they remove the product from the cart at some point.

Key Takeaways
1
Easily track abandoned carts in Shopify’s ‘Orders’ page, or use specialized apps for recovery and revenue boost.
2
Shopify lacks native features to see removed cart items, but some apps offer detailed insights across devices.
3
Analyzing customer behavior on your site, like cart changes and page visits, can improve conversion rates.
Recommended: 12 Best Shopify Abandoned Cart Apps – [2024]
# Name Image
Shopify
Get a Free Custom Shopify Store
1
Smart Push Marketing – WebPush
Smart Push Marketing – WebPush
2
Abandoned Cart Recovery
Abandoned Cart Recovery
3
Abandoned Cart Recovery Email
Abandoned Cart Recovery Email
4
Kit Karts
Kit Karts
5
WhatsApp Chat + Cart Recovery
WhatsApp Chat + Cart Recovery
6
Recapture Abandoned Carts
Recapture Abandoned Carts
7
PushOwl Web Push Notifications
PushOwl Web Push Notifications
8
Checkoutify
Checkoutify
9
Messenger Abandoned Cart Bot
Messenger Abandoned Cart Bot
10
Abandoned Cart Messenger
Abandoned Cart Messenger
11
Cart Absolute by MDeVs
Cart Absolute by MDeVs
12
SINOBOT
SINOBOT
Show More

When Customers Abandon Carts

It is fairly simple to see when customers have abandoned carts on your website. All you need to do is to go to the ‘Orders’ page within the ‘Admin’ area of your Shopify website. You can also use Abandoned Cart apps that can help you recover these orders and increase revenues.

Research has shown that about 80% of carts will be abandoned. Therefore, if you recover just 20% of your carts, you can nearly double your site’s revenues. Cart abandonment apps can use email, SMS and Facebook to bring customers back and get your customers ordering again.

Seeing Products that Customers have Removed from their Cart

There are some shortcomings with Shopify. There is nothing that allows you to see the products that have been added to your customer’s cart but then been removed. However, there are apps that are available to see what behaviors customers are exhibiting on your website.

Storeview is a great app, that works across devices and browsers to show you what checkouts are processed, what page visits are there and most importantly, what changes to the customer’s carts have been.

By analyzing in more detail what users are doing on your website, you can make changes to your website to improve conversions. For instance, if you notice that more customers are leaving your website when they enter it on a certain blog post, you can change the design of the blog post or remove it.

Or perhaps you notice that customers abandon specific products, you can look at pricing and other details to see if you can make a difference to the conversion rate.

Keep Reading

Conclusion: How to see what Customers are Adding to their Carts on Shopify

When it comes to making your website more profitable, you might want to see what products customers are abandoning before they get to the checkout. Using an app like Storeview can help you improve your business decisions by giving you the details that you need to make proper business decisions.

FAQs
  • Can Shopify store owners track the frequency of cart abandonment?

    Yes, Shopify store owners can track cart abandonment frequency through the platform’s analytics. This data helps identify patterns and peak times of abandonment.

  • What are the benefits of using third-party apps for cart recovery on Shopify?

    Third-party apps for cart recovery on Shopify offer advanced features like detailed analytics, automated emails, and SMS. These tools provide a more comprehensive approach to understanding and reducing cart abandonment.

  • How can I measure the success of my cart recovery efforts on Shopify?

    Success in cart recovery on Shopify can be measured by tracking metrics like the recovery rate, increased sales, and customer engagement post-recovery efforts. Regular analysis of these metrics helps refine strategies for better results.

Got Something To Say?

Your email address will not be published. Required fields are marked *