The 10 Best Shopify COD Apps
Last modified: April 22, 2021
Cash on delivery can be a great way to get customers to order from your business. It can also be a very traditional way to organize your business if you offer personalized services, offer takeaway food or are a taxi firm. To get this to work on your store you might need one of the best Shopify COD apps.
The Advantages of Using Shopify COD Apps
There are many advantages of using Shopify COD apps. For one, it allows you to take orders on your websites while giving customers the chance to select their payment method. This can build trust between you and the customer as well as grow your business in a local area. It also means that businesses that traditionally don’t have an online ordering aspect (like takeaways) can have one that allows for the customer to pay in cash on delivery.
Shopify COD apps are also easier to manage than having to manually have that option on your store. Some COD apps will ensure that you’re protected from fake/fraudulent activities that might make you lose money. In addition, your checkout area can be slightly altered so it is more applicable to cash on delivery.
So, what are the best Shopify COD apps available? Here is a selection of options for your store.
Filter between free and paid
Advanced Cash on Delivery
This is the official app from Shopify for cash on-demand businesses that operate in India. It cannot be used outside of this area, but if you work in India and would like to accept cash on delivery, this is a great option.
The free app provides you with more control over how and when your customers can pay in cash for the goods and services that you sell. You can limit the locations where cash on delivery can be used and set a limit to how much orders have to be in order to accept the cash on delivery payment. To determine this you can load a CSV file to your store that can list the postal codes where you accept cash on delivery. Within the app dashboard, there is the option to set the limits for cash on delivery.
Advanced Cash on Delivery Highlights:
- A free app for those who are on a tight budget.
- Works only in India.
- Set postal code limits where cash on delivery can be used.
- Set a minimum and maximum spend for cash on delivery.
PopSells ‑ COD order form
PopSells is an easy to use app that allows you to replace your current Shopify checkout with your own that can allow you to accept cash on delivery. To work the app all you need to do is install it on your store. Then inside the dashboard, you can create a new form structure for your checkout and click on the ‘save’ button.
Within the form, you can then customize all texts and colors as well as other options that are there. When you’re finished you can click on the ‘Save Changes’ option and then activate. You can choose the place where a new form is displayed. This includes on the product page or on the cart page.
PopSells ‑ COD order form Highlights:
- Easy to use custom form builder for your checkout.
- Can allow you to set up either a preorder or a COD business.
- Customize the entire form including what information you take.
- Installation takes seconds.
Verify COD Orders by auto call
You can’t just have a new form on your website, you need a way to protect yourself from fraudulent activities that can happen with COD options. This app allows you to use an automated IVR call to confirm the legitimacy of the order in more than 220 countries. This allows you to automate the process of verification and can help you to reduce the number of cancellations by ensuring that the information is collected and verified before you dispatch goods. Therefore, you can save on the shipping and running costs of your business.
The enabling of this app takes just one click. And you can disable the option just as easily. You can also manage your IVR call template, making the calls more aligned with the information you need and your branding. You can also prerecord audio and use that instead of the computerized IVR.
If your customers don’t answer the first call, you can set up to two follow-up calls. If these fail, then the order can be canceled. Or you can have a time when IVR calls will be disabled, so customers aren’t disrupted at unsocial periods. Finally, you can add tags to your orders that say if the IVR has confirmed the order or if the order was canceled.
Verify COD Orders by auto call Highlights:
- Allows you to verify when the customer has requested to pay on delivery.
- Works in 220 countries without additional software.
- Can set up two follow up calls to ensure orders are legitimate when a customer doesn’t answer the first time.
- Can use your own voice on the recording if you want.
COD Order Verification
This app is another anti-fraud app that allows you to reduce the number of failed orders or RTO for any cash on delivery orders. What it does is that it confirms the number that the customer has entered in the checkout is legitimate and belongs to the customer. The app does this by asking the customer to confirm their order with an OPT or order verification code that can be sent directly to them via SMS or Whatsapp.
This app therefore not only confirms that they are a legitimate person, but also that they have an intent to buy. It can also save you costs and protects your business’ profits with ease.
The app works by redirecting any customers who choose to pay in cash on delivery to an order confirmation screen. On here, they have to enter their OTP code that is sent to them on their phone. Once entered, they can confirm the order. When confirmed, the customer is sent to the thank you page. This allows them to see the order status and summary.
For the store order, all orders and their status can be seen on the orders tab on the Shopify dashboard. If the customer does decide to cancel the order, then the customer is sent a confirmation email and the items are restocked.
COD Order Verification Highlights:
- Sends an SMS or message via WhatsApp to help you verify orders.
- Customers have to enter a code to confirm their order.
- Easy to set up and use on your store.
- Works across devices and browsers.
LeadForm: COD ‑ Order Form
This app allows you to accept cash on delivery payment options on your store to entice more local customers to your website. This app adapts the current Shopify store you’re using to accept cash on delivery include an easy form builder that allows you to collect all the information that you need to take and process the order without the customer leaving. This can be added to the product page, so the customer has a shorter purchasing journey.
The app is also synchronized with Google Sheets so you can see an overview of your orders and share this with teams and suppliers as you need to.
To help with additional sales, later on, you can get customers to leave reviews on your website, helping you to build trust with customers who come later on. This can help you increase conversions with ease and get more from your website. You can also connect your website with Facebook Pixels for better retargeting of customers and use countdown timers to create urgency and increase conversions more.
LeadForm: COD ‑ Order Form Highlights:
- Redesigns your store to accept cash on delivery orders.
- Can synchronize with your Google sheets.
- Use a ‘buy it now’ button on your website with button animations.
- Have a live chat option via WhatsApp that allows you to increase sales and interact with customers.
COD Order Confirmation
One of the biggest problems when it comes to cash on delivery orders is that they are so prone to unwanted, fake and fraud. This app helps you to overcome this problem by ensuring that your website’s orders are confirmed before your dispatch the order.
The app does this by immediately calling the customer on the mobile number they provide to play IVR that will ask for order confirmation. There will be an approve or reject code that the customer will have to input to proceed with the order as they wish.
If the order is confirmed, the app will mark the order as such for you to process. If the customer does not receive the call or the call is rejected, the order verification can be marked as pending. You can then take manual action on the order to confirm or reject it.
COD Order Confirmation Highlights:
- Calls the customer immediately after an order has been made to confirm the order.
- Can mark the orders as confirmed or rejected.
- Allows you to manually confirm the order if necessary.
- Easy to use.
EasyOrder ‑ Order Form for COD
This app allows you to replace the standard Shopify checkout process with a completely customizable single step that can appear as a quick order from popups. This app is perfect for allowing you to increase your conversion rate with ease.
This app allows you to change the amount of information that customers need to enter when they want to place an order to make sure it’s only information you need. This will reduce the abandoned cart rate on your website with ease. The whole checkout on Shopify is replaced with a quick order form popup that is easy for you to customize with a drag and drop layout editor. This allows you to mark any field as required and add related fields and customize layouts.
You should not use this app if you want to accept some online payments as it does not allow you to accept these. All orders that are made on this app will appear in your orders page. These can appear as a draft or regular.
EasyOrder ‑ Order Form for COD Highlights:
- Replaces your current checkout page with a quick popup form for ordering.
- Perfect for those who only want to take payments in person.
- Easy to use.
- Customize your new checkout with a drag and drop builder.
PopBuy + UpSell ‑ Form COD
This app allows you to increase sales from your website by using a cash on delivery option on your website. The app can also help you increase sales on your website by upselling to your customers on the ‘thank you’ page.
The app works by having a popup that the customer can use to order the product for delivery. They don’t need to go to a checkout page. When they’re taken to the thank you page, they’re given the option to add another product to their order. Therefore, you can increase the order value on your website with ease.
The app works with all themes and devices. And it is available in two languages.
PopBuy + UpSell ‑ Form COD Highlights:
- Allows you to place an order form on product pages.
- Customers can order more items from the ‘thank you’ page.
- Increases your website’s conversion.
- The app is available in English and Spanish.
EasySell ‑ Easy Order Form
This app allows you to avoid relying on the default Shopify checkout process when there is no online payment needed. The app replaces the process by embedding a popup that includes a simple order form on the product and cart page. This allows customers a quick way to order products that can be delivered or collected from your store and then pay using cash when they get the order. This can build revenues on your store with ease.
The app can also help you to capture more leads on your website by collecting more information that you can use in local marketing campaigns. You can customize your order form so that it suits your needs perfectly but there are automatic processes that allow it to adapt equally to your theme and colors.
When an order has been placed by the customer, they can be taken to the Shopify ‘thank you’ page.
EasySell ‑ Easy Order Form Highlights:
- Customers can make an order from the product page.
- Customize everything about the order popup.
- Allows you to improve conversions on your website.
- When an order has been made, customers can be taken to the Shopify ‘thank you’ page.
This app is less about allowing you to take payments but allowing you to manage all your payment options much better so you can see what is making you the most money. Therefore, you can find efficiencies within your business to build a better profit for your business. You can remain in control with your business, seeing all the data about your transactions to see what payment options are being used.
The app is really easy to install on your store. It can help you streamline all data that can be collected within one report. The reports can be automated, allowing you to keep informed with much effort.
The reports can help you find the payment methods which are costing you the most money or which are more popular with customers. Therefore, if you find that customers aren’t using PayPal or Stripe and you’re paying for an app to manage these, you can remove that subscription for better costs.
Unified Transaction Highlights:
- Generate reports that tell you how customers are paying for goods.
- Can report on all payment transactions.
- Automatic generation of reports.
- Make improvements in your business operations with ease.
Final Word: The 10 Best Shopify COD Apps
When it comes to operating a business online, cash on delivery can still make sense. This is especially true in some niches like barbers, takeaways, taxi services and more. Therefore, you will need to use one of the best Shopify COD apps to ensure that you can take those orders without forcing the customers to enter payment details. Or you might need one of the apps to protect you from fraudulent activities, which are common with cash on delivery orders. So which of the 10 apps in the above list will you use?