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The Top 10 Shopify CRM Apps

Last modified: April 20, 2020

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Customer Relationship Management (CRM) is one of the most important aspects of marketing to help build loyalty with your customers. The more loyal your customers are, the more repeat orders you will have and the more profits you can generate. Returning customers are cheaper to convert and tend to spend more, which is why you should concentrate on finding good Shopify CRM apps.

What Are You Looking For In Shopify CRM Apps?

Shopify CRM apps come in many forms. Some concentrate on certain aspects of customer relationships, while others are more inclusive. Essentially, what you want from your CRM system is something that will help you do three things: identify, communicate and convert.

Identify is being able to find the customers who are ready to buy and what they’re interested in. Then you need to communicate with them in order to showcase deals that are relevant to them. Finally, you need to convert the customer into a return customer. Most Shopify CRM apps will have elements of these.

So, which are the top CRM apps available? This is our top selection.

# Name Image
Shopify
Shopify
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1
Reamaze Live Chat Helpdesk CRM
Reamaze Live Chat Helpdesk CRM
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2
Drip Ecommerce CRM
Drip Ecommerce CRM
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3
CRM, Segment, Sales Team+
CRM, Segment, Sales Team+
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4
Skylio ‑ CRM Connector
Skylio ‑ CRM Connector
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5
Customer Fields
Customer Fields
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6
HubSpot
HubSpot
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7
Mailchimp by OneSaas
Mailchimp by OneSaas
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8
retailCRM
retailCRM
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9
CM Commerce Email Marketing
CM Commerce Email Marketing
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10
HubSpot Integration by Groove
HubSpot Integration by Groove
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HubSpot

HubSpot

HubSpot is a CRM software program that helps businesses to build a deeper understanding of their customers. It can be used by all businesses to collect data from customers and then use it in marketing campaigns. There are numerous HubSpot supportive apps on Shopify, however this is the official one for the software. And this app works with all versions of HubSpot, including their free CRM system.

The app allows you to connect HubSpot and Shopify, syncing customers, products and deals to maximize results through powerful marketing signals. Through personalization, you can then send campaigns to current, past and potential customers to help you sell more products and grow your reach.

Campaigns can be automated to make the best use of your time. Data can also be analyzed so you can see which campaigns are working, and which need improvement. You can analyze campaigns that are on content (i.e. your blog), social media, organic search and email.

HubSpot Highlights:

  • Discover more about your marketing channels and how effective they are.
  • Syncs your Shopify store with your HubSpot database.
  • Can find opportunities to sell more to customers through numerous different channels.
  • Improve effectiveness of marketing campaigns.

CM Commerce Email Marketing

CM Commerce Email Marketing

This app allows you to completely automate your email marketing to help you reach out to existing contacts and improve sales. The app allows you to integrate your Shopify store with CM Commerce, formerly known as Conversio.

This combines email marketing with content generated by users to create engagement points that help build trust with your brand.

The app contains ready to publish automation processes. All you need to do is to customize emails for your brand and set their triggers. Triggers can be abandoned carts, upsell opportunities or other behaviors. This prevents you from sending irrelevant campaigns to your customers which will often yield poor results and may even lead to unsubscribers.

This app can also help you build customer reviews with photos. Reviews are vital for the success of your brand.

CM Commerce Email Marketing Highlights:

  • Helps to build trust with audiences through reviews and good content.
  • Segment customers to help you send relevant campaigns.
  • Automate campaigns to get better, more timely results.
  • Use personalization to build revenues.

Final Word: The Top 10 Shopify CRM apps

When it comes to building your business, you really should look at getting one of the top Shopify CRM apps. They will help you to identify opportunities with your customers/leads and then communicate with them to complete sales. A good CRM system can therefore help you grow your business and sell more. So, which Shopify CRM app will you use?

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